Roland J. Down Service Experts

Kevin was very polite and efficient. He checked our AC and found a part that needed to be replaced and he did replace today. He also changed the filter and checked the condenser system. I would recommend him the work he did was outstanding.

Will F came out to service our AC. He was so patient and had the best attitude. He educated my husband and I on our system as we are new homeowners. Honestly this guy deserves a raise! He is amazing!

We have always had a great experience with Roland J Down. Today Austin came by to service our furnace and AC. He was friendly, professional, and thoroughly checked both systems and explained what he found. We are currently signed up with the maintenance plus plan and are very satisfied!!

Workers (Sean Murphy and Don Trail) arrived on time and got to work repairing our system. Sean Murphy explained why we needed the valve replacement. Sean was great about answering all of my questions. He and Don were professional and respectful. Job well done!

Today 5/17/23, I had my Lenox furnace & central a/c regular maintenance check done by Vinny/service tech - he was very knowledgeable, courteous & went the extra mile in servicing both units. I highly recommend calling Roland J Down/Service Experts for the very best in all of your heating, central a/c & plumbing needs & ask for Vinny/service tech. I'm very happy being a Roland J Down/Service Experts Advantage customer!

Emmanuel came in on time ready to help. Immediately got started on the problem fixing our thermostat and then helped us solve the problem as to why our heating was not working. He was an efficient and hard worker. Would definitely recommend.

We had a new furnace and A/C systems replaced. Bryan in sales was outstanding and knowledgeable. The system was installed in One day by Jack, Brian and Ernie. They were all Professional, courteous and efficient. Working with Roland J. Downs was a pleasure and would recommend to anyone. Great team and service. Thanks.

I recently had the pleasure of working with Roland J. Down and I must say, I was thoroughly impressed with the level of professionalism and expertise demonstrated by the team. From the initial consultation to the final product, every step of the process was handled with the utmost care and attention to detail. The communication was seamless and the service tech Emanuel was always professional and available to answer any questions I had.

The end result was nothing short of exceptional and exceeded all of my expectations. The quality of the work was outstanding and I am confident that it will serve as a valuable asset to my HVAC needs for years to come. I would highly recommend Roland J. Down to anyone looking for a reliable, high-quality service.

In conclusion, I would like to express my sincere gratitude to the tech Emanuel at Roland J. Down for their outstanding work and exceptional customer service. I look forward to working with them again in the future.

I cannot recommend Rowland J. Down enough. I came home Monday to a dead hot water heater. I called first thing Tuesday morning, and had a tech (Adam) at our house within an hour and a half. By the end of the day (they stayed late) we had hot water in our house again.
The installer, Richard, went above and beyond to get our new system installed and running. Great managment, a great team, a great company to work with. Thank you!

Can't say enough good things about Brendan and Tanner. They went above and beyond to meet our HVAC needs. Professional, knowledgeable and respectful. Looking forward to continuing to be an Advantage member with them. Recently had furnace and AC installed. Outstanding service from Jack, Nick, Brian and Justin. Quality work in a reasonable amount of time. Can't say enough good things about this company. The Advantage program gives us peace of mind too.