Universal Heating and Cooling Company

I have been a customer of Universal since 2006, when the company installed central air for a house I had purchased. I sold that house and purchased another about seven years ago and again Universal installed central AC. They have also cleaned my furnace and AC each year. The staff is very friendly and helpful, and makes it simple to schedule cleanings at a time that's convenient for me. I recommend them highly.

Universal is a first rate organization. In the last two years I've had both my furnace and air conditioner replaced by them. In both instances the project went smoothly and was a very easy process. From picking out the new units to scheduling and the timeliness of the job as a whole. I've been pleased with both products and continue to have all my regular maintenance done through Universal. You won't go wrong with Universal.

First time dealing with Universal heating. Scheduled a furnace cleaning. They called an hour before appointment to let me know they were going to be late by 15 minutes. It was fine with me and they were only 5 minutes late. Service technician was professional and friendly. Only wish they could pin point appointments better than a 4 hour window. I will call them next year for my service cleaning. Would give 5 stars if they shorten window of appointments to 2 hours at most.

We’ve used Universal Heating for many many years. They are courteous, professional and timely. They call me every year to schedule a cleaning. Since they have been coming, I haven’t had any problems or better yet, any expenses with my heating system. Thank-you Universal Heating.

I have been a customer of Universal Heating for more than 10 years. They have installed both my furnace and air conditioning. The prices are very reasonable and the customer service is outstanding. I highly recommend this company for your heating and A/C needs.

I woke up and my house was cold. I let it go until
the next day thinking it would kick on, it didn’t.
I called Universal they arrived within 20 mins. They explained what they found repaired it and I had heat in about 30 minutes. It was wonderful!!! Thank you Universal.

Long time customer of Universal Heating & Cooling. Mary in the office calls to schedule my annual cleaning and advises me of coupons and discounts. Russ the service technician is on-time, efficient, professional and explains the maintenance process and patiently answers any questions I have about my furnace, a/c unit or water heater. I recommend Universal to my friends and associates.
John R. Greece, NY

Called for a service call, came same day , needed humidifier on furnace serviced. Serviceman gave me advice on where to buy part that failed(saved a little money) so I could repair myself in the future .Universal installed my furnace about 5 years ago and maintains it every year. Gives discounts on yearly cleaning. The people I dealt with were both friendly and knowledgeable.

I love Universal Heating! They have done several jobs for me and my family. My tenants furnace, my parents furnace my sisters furnace at the rental property, my father in laws furnace repair, and now my furnace. They have excellent customer service and they do exactly what they say they will do in a timely manner. I will never use anyone else.

We've been really pleased with every contact we've had with Universal Heating--which because of the quality of the heating system has meant pretty much only the annual inspection. The guys who come out are always professional and answer all my questions.