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  • Wheelchair accessible parking lot

Hughesco of Rochester Reviews - 44

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Timothy Surdyk

This review is long overdue. These guys are AMAZING! Justin, Pat, Miguel Sr., Miguel Jr., Steve (I hope I didn’t leave anyone out) did exactly what they set out to do. Justin made all the paperwork seamless. He printed the scope and we talked about options. Their company, Hughesco of Rochester, was willing to work out a date to come and do the insulation/updates, as we were renovating the upstairs and putting up drywall. They told us exactly when would be the best time for them to come and do the job. Pat, on the other hand, is a very knowledgeable contractor. I picked his brain about everything since we were brand new homeowners. Not only did he answer questions, he always took the time to look at the issue and give his honest professional opinion.

The guys who installed the insulation and did the upgrades were the nicest bunch: professional, cleaned up after themselves, and didn’t mind our 5 year old asking them what they were doing. :-) Let me tell you, what a difference you will see in your home. The drafts are gone, the icicles are non existent. This is an opportunity you don’t want to pass up. We did qualify for the grant and we got a new hot water tank and furnace. The financing is very easy and low, and its for 30 years. You have the option to pay off sooner. Again, worth the investment. Not to mention, new smoke detectors, carbon monoxide detectors, efficient light bulbs, and a new thermostat. The foam insulation in the basement was one of the the best deals of the package. No draft and the basement is not an icebox. All great incentives to make your home more efficient and more economical.

Unfortunately, on Easter Sunday 2021, our family experienced an extreme tragedy when a car crashed into our home and caught fire. The guys who did the insulation stopped by the house after going out of their way to give us their heartfelt condolences. To us, that gesture meant a lot to us and said a lot about the employees that work at Hughesco. While our home is being rebuilt, I contacted Justin to see if they will be able to come back and re-insulate our home. Justin reassured us they will be back to make our home tight again. I trust Justin, Pat and the rest of team to uphold their promise and do another fantastic job!

Lastly, they did such as wonderful job, they will be offering the same incentives to my in-laws home. I recommend calling Justin and have them do an energy assessment and see what they can do for you. If it's not something you wish to do, there is no pressure, but by doing nothing you cannot reap the benefits of a sealed home. Having it sealed will mean a warmer home in the winter and a cooler home in the summer. Give them call today.

Stephen Kingston

The Team at Hughesco were great! Seth, Evan and Adam helped us make informed decisions. The worked with us and our budget to get us the most for our buck. We can feel the difference already and know that we are going to be cooler in summer and warmer in the winter. Thank You for your hard work, professionalism and costumer service.

GnarlyNarb

I couldn't be happier with my experience! My house is better then ever and so energy efficient! Justin was such a great help, he was very friendly and such a professional. Cameron and Orest were also such great people to have come do the installation. They had great senses of humor and did their job fast I barely noticed they were at my house! They gave me the best price around. Justin also called to make sure everything was running okay for me a few days after the install. Of course everything was perfect! If I could give a higher rating I would!

Catherine Pappin

Jason and his crew did an awesome job insulating my attic and walls and did it in a timely manner. They were very neat and professional and would definitely recommend them to family and friends. Herman Smith

Sandra Molinari

We were so fortunate to work with this company. We had a bad experience with a contractor prior to this and were very anxious about starting a new home repair. Thankfully, Evan was in constant contact with us throughout the entire project. He was available to answer questions and patiently explained every detail until we felt 100% comfortable. The work was completed on time and correctly. The team that worked in our home wore masks and were very respectful of our comfort level in regards to Covid protocol. We could not have asked for a better experience! I would and have recommended them to friends and family. A very honest company.

Timothy Flynn

Seth, Evan, Pat and all their crew were awesome throughout my experience. They saved me a ton of money by finding free insulation grants provided by the state and installing it throughout the house. They did a great job installing a new AC unit at a good price. But most of all, the customer service was awesome, and they came back to inspect their work and make sure everything was neat and clean and to my liking. I'd absolutely use Hughesco again.

Lori m

Excellent Customer Service! Evan followed up, answering all of my questions and concerns.

The work was done as promised and on time.

In these busy days, finding companies that take pride in their work is
hard to find.

Yes, I would recommend Hughesco of Rochester to others.

Lori m

Matthew Ray

The team at Hughesco was great to work with and Evan was particular in the customer experience and execution of all the work, which goes a long way to assuring a job well done. We has insulation and air sealing in the basement and attic -- and a half-wall built in the attic and sealed up that access point. They also installed a wonderful hybrid water heater that came with energy efficiency incentives. Fast. Efficient. Well priced.

Rosella Ferris

I used Hughesco of Rochester for my new furnace and air conditioning unit. I worked with Justin Rawnsley through the process and he was fantastic! He kept me informed, scheduled our install, helped me through all of the paperwork and delivered on time. The installers were knowledgeable and neat. Our AC stopped working on the hottest day of the year and they made sure to stay and finish the job so we would not be without. I can't thank them all enough for the amazing job they did. I am very thankful I made the choice to use Hughesco!!

Tomeka Green

If I could them 10 stars I world. Evan is very professional and explain everything in details so the the customer understands what is taking place. He even followed up after the service has been completed to make sure there is no issues and everything is work perfectly. If I need any service in the future, I will definitely be calling them and will refer them to my family and friends.

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