Best and Fast Emergency Plumbing, Heating and Electric

My experience so far with this guy E.J. is negative . He was quick to take 3600 dollars from us and now he is nowhere to be found. We haven’t had hot water or heat Sind 4/2 and we have kids and an elderly person in the house. All I need from him is to come back wit DOB so that they can inspect his work and turn my heat back on. He. Keeps telling us that DOB has not had time to come inspect our house but he is the one dealing with buildings department and should Reach out to them . Very unprofessional. I will keep you guys updated of the situation.

EJ was very professional and understood the problem with my waste line and fixed it immediately, and in a timely manner. He was very polite and said if we have anymore problems that we could call him anytime. I would highly recommend VJ to other people who might need work done in there house.

Thanks again!
Sammy

Alex is the best one!! Always call him . I had flood in my house with heavy water, he just fix in minutes!
Soo professional and best service ever. God bless you Alex.

Unfortunately one of our boiler pipes burst on a Sunday night, I called EJ on Monday and he came to our house the same day! He inspected the problem promptly and was able to diagnose it straight away! He didn’t have the part he needed, however he went to Home Depot and fixed it there and then, when every other plumber I had rang said they would have to order parts! He also noticed that the clips on the remaining pipes needed to be tightened and he did so at no extra charge! He is very fair with his prices, they really are unbeatable! I am glad that I have found EJ and his company as I will only be using his services from now on!

We have had multiple issues with the plumbing and heating in our house and EJ has never let us down. Every time he has came out as quickly as possible and has been able to fix the problem every time, all at a great cost.

The most recent time he found a leak in our basement and repaired both hot and cold water lines (only one was leaking but he recommended to replace both to make sure we have no problems in the future). Once these were fixed there was another leak coming from further up in the pipe, so he had to go upstairs and found the leak immediately, causing the least amount of damage possible.

We would be lost without EJ and would recommend him a thousand times over. You will not be disappointed!

Joanna as a service representative is one of the best, hands down. Attentive, caring and a real people person. My service tech was Shoei (sorry if I misspelled) but he was knowledgeable and even though they could help us fix the unit, they gave advice and overall the customer service was on point! Other companies didn’t even get back to us. 5 star review. USE THEIR SERVICE.

Of course our water heater broke on Christmas Eve! I was not expecting to find anyone when I began looking for repair services at 10:30 at night. But these guys answered the phone and within an hour a technician was at our door. EJ was great: professional, knowledgeable and helpful. We had hot water by the time we went to sleep that night. This process was refreshingly easy and pleasant. Would definitely use these guys again!

My 75 gallon hot water tank was leaking and needed to be replaced. I could not be any happier with the service I received from Best and Fast. They gave me an excellent price, they were on time, very professional and they were able to install a brand new hot water tank the same day.

I had to find a plumber quick and fast for the gallery I work at on the upper east side. One of the gallery heaters started to leak and seep through the floor and out the ceiling. This would have been a big disaster if Best and Fast weren't able to come and fix it right away. They were the only company that could fit us in and take care of our issue in as little as two hrs. We will definitely save their contact for any emergency's that hopefully will not arise.

I called late one weekday afternoon and was serviced by EJ who did an incredible job immediately identifying the issue and resolving it for me within hours. Totally recommend and ask for EJ