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Air Tactical Hvac Reviews - 28

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Howard Shim

Excellent work, transparency, and timely customer service. George and Carlos are highly recommended. Will continue to use them.

konstantinos kasimis

Very professional, He did a great job. Systems both work exceptionally welll. I haven’t had any issues. Thank you very much George.

Anthony

Replaced our central ac/heating system. The hvac was old. Price was fair and excellent work

Stavros Tsakanikas

Price was affordable, quality service comes at a good rate.
Gave me an update throughout the install&repair. Very nice guy.

Calvin C

Excellent service, very professional and timely. Reasonable price, knowledgeable and responsive. Highly recommend!

Casal L

The website says get a free quote, yet when you speak to them on the phone, they want to change you $75.00 to have someone come to the house get you a quote. That is not a FREE quote. False advertising!

Mina Kashi

Expensive and did not ask if I had oil for heat in advance and that they don’t service oil heating service
Now I am stuck with another service bill to service oil heating system.

Devin Durjan

Cant give zero stars so this will do. Don't understand how this company has more than 1 star based on my experience with them.

Air Tactical HVAC is unprofessional, no response and royal waste of time. Had an appointment this morning between 8am and 10am. Received a reminder to confirm appointment yesterday which I did and received a reminder before my appointment this morning. No show, no call, nothing by 10am. I called around 1030am and left a voicemail which said we'll return your call and not waste your time to wait for someone to speak to (how ironic).

It is now 945pm and I've yet to hear from them. Why send appointment confirmations and reminders when you cannot follow through? FYI - If you're going to use an automated system, you actually need to put it to use. Time is valuable just like yours is and it's clear that Air Tactical HVAC has no respect for that.

Air Tactical HVAC is mismanaged and needs to learn some customers service skills. They didn't even have the courtesy to call and say we can't make it today or we're running late. You'd think they were doing me a favor by stopping by to give me a quote.

Air Tactical HVAC does not value my business and honestly it's their loss. Good thing I set up another appointment right after and yes, the other company actually showed up and I received professional service. Will be going with them for my mini split installation!

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