The team was incredibly responsive to my families needs. Very quickly Mark was able to provide options and help confirm which heating system we should move forward with. I am grateful for his kindness and patience.
I highly recommend Arctic Mechanical. I did an extensive search to find a company that could install ductless units in my home. I chose Arctic because of their professionalism and customer service. Doug addressed all of my questions and developed a proposal that properly met my needs and fit my budget. Al installed the units and was incredibly professional and helpful. The units are working well and I am thrilled.
I cannot say enough about the professionalism and level of service from Arctic Mechanical. They did a great diagnostic on my issue and were able to quickly schedule me for the service needed. I had to have a complete HVAC replacement, and while expensive, they walked me through every aspect of the job and were willing to work with me on pricing. I highly recommend working with them for your HVAC needs.
Very good experiences with Arctic Mechanical over many years - they are professional and reliable. Needed emergency repair on my AC. Their technician Nelson V. responded quickly. He quickly identified the problem, explain the issue and did the repair efficiently. Kudos to Nelson and Arctic Mechanical
Arctic Mechanical was just great! The were able to come by when our furnace broke on a Friday afternoon in January 2022
Service Tech went out of his way personally to make the visit even though it was inconvenient for him. He evaluated that we needed a new a furnace and connected me to the office to set up a Weekend Repair. The Tech went out of his way again the next day on Saturday to drive to our Condos Gate House to get another contact phone number because Arctic had been unable to reach us to. The repair could have actually been done on Saturday but because we were unable to be reached, the Replacement was scheduled for Monday. A two person team arrived on time on Monday. They installed the new furnace and removed the old furnace in just over 3 hours. They were very professional, courteous and clean with the install. Our Condo House was back up and warm again later that evening. I would HIGHLY Recommend Arctic Mechanical! AA++!!!!
We just got our Air Conditioning system replaced by Arctic Mechanical Heating and Cooling (Equipment: 5 ton American Standard/Trane Condensing Unit and Variable Flow Air Handler). This was by far the best home project experience for us. We felt very confident about this company right after Doug came for estimation. He was polite, professional, an expert obviously, not pushy, and really cared about customers. His customer focus was above and beyond, he responded to my many email questions about the project even on weekends. Arctic’s pricing was competitive and the detailed estimate Doug wrote was crystal clear. Work started within the promised timeline, no surprises (despite supply chain issues). The technicians were just outstanding, both Al and Sarkes were very skilled and did high quality work. They respected our house, made sure all flooring was well protected, and finished right on schedule. Their installation work exceeded my expectations and that goes for every aspect of this project. Thank you !!
Susan Taliaferro
The team was incredibly responsive to my families needs. Very quickly Mark was able to provide options and help confirm which heating system we should move forward with. I am grateful for his kindness and patience.
Chris Battaglia
Great prices, gets job done fast every time I use them.! I have nothing but good things to say.
Ed Goldfarb
Jose,
Checked the complete AC system. He stated everything is in good working order. I'm happy with the results.
Ed G.
Maria Mirto Brill
I highly recommend Arctic Mechanical. I did an extensive search to find a company that could install ductless units in my home. I chose Arctic because of their professionalism and customer service. Doug addressed all of my questions and developed a proposal that properly met my needs and fit my budget. Al installed the units and was incredibly professional and helpful. The units are working well and I am thrilled.
Réal Hamilton-Romeo
I cannot say enough about the professionalism and level of service from Arctic Mechanical. They did a great diagnostic on my issue and were able to quickly schedule me for the service needed. I had to have a complete HVAC replacement, and while expensive, they walked me through every aspect of the job and were willing to work with me on pricing. I highly recommend working with them for your HVAC needs.
Nina Levine
Claudio was personable and efficient. I'll be keeping cooler this season due to his attention to my AC system.
Tim O'Toole
Claudio was professional, efficient, on time and resolved the issue. Highly recommend
Mitch Schaffler
Very good experiences with Arctic Mechanical over many years - they are professional and reliable. Needed emergency repair on my AC. Their technician Nelson V. responded quickly. He quickly identified the problem, explain the issue and did the repair efficiently. Kudos to Nelson and Arctic Mechanical
C Robertson
Arctic Mechanical was just great!
The were able to come by when our furnace broke on a Friday afternoon in January 2022
Service Tech went out of his way personally to make the visit even though it was inconvenient for him.
He evaluated that we needed a new a furnace and connected me to the office to set up a Weekend Repair.
The Tech went out of his way again the next day on Saturday to drive to our Condos Gate House to get another contact phone number because Arctic had been unable to reach us to.
The repair could have actually been done on Saturday but because we were unable to be reached, the Replacement was scheduled for Monday.
A two person team arrived on time on Monday. They installed the new furnace and removed the old furnace in just over 3 hours. They were very professional, courteous and clean with the install.
Our Condo House was back up and warm again later that evening.
I would HIGHLY Recommend Arctic Mechanical! AA++!!!!
C S
We just got our Air Conditioning system replaced by Arctic Mechanical Heating and Cooling (Equipment: 5 ton American Standard/Trane Condensing Unit and Variable Flow Air Handler).
This was by far the best home project experience for us. We felt very confident about this company right after Doug came for estimation. He was polite, professional, an expert obviously, not pushy, and really cared about customers. His customer focus was above and beyond, he responded to my many email questions about the project even on weekends. Arctic’s pricing was competitive and the detailed estimate Doug wrote was crystal clear. Work started within the promised timeline, no surprises (despite supply chain issues). The technicians were just outstanding, both Al and Sarkes were very skilled and did high quality work. They respected our house, made sure all flooring was well protected, and finished right on schedule. Their installation work exceeded my expectations and that goes for every aspect of this project. Thank you !!