Blend Air Mechanical Corp

I had a new AC unit installed about 2 weeks ago. Choosing this company because of previous reviews was a let down. I was quoted a 3 week wait for install, which turned into a 6 week wait. I reached out to the office several times to get updates and never received a call back. I was given a small credit for the delay after contacting the gentleman that sold me the unit directly. On the day of installation the 2 man crew was asked to wear a mask (we could provide to them if they didn't have any) while walking around the house and they refused. As a homeowner paying for a service in MY home this is unacceptable. They responded it's to hot and we will be in the attic most of the time. They even went as far to say, "You go up there and see how hot it is". Completely disgusting and unprofessional. The gentleman left my house damaged and dirty. Hands prints on my walls , chipped paint, and damaged molding around my attic. This isn't the level of expertise I paid for. The crew lacked training and compassion. The company was made aware of this and hasn't offered a resolution to my damages. I now have to pay to have my damaged molding replaced and the area repainted. The gentleman that originally came to my house to sell the AC unit was polite, knowledgeable and professional. Unfortunately his peers don't share the same sentiment.

Our Mitsubishi system(3 outflow units), no cold air, They for a $292 visit indicated a leak.with next visit to be at $1,000 + to see where freon leak was. (not to fix it, that would be additional). At the proposed $1,000+ visit, it was determined that the situation required a more elaborate approach to see where the leak was at $1,900+ cost to find the freon leak. At that point my wife eventually wrote back to them as follows:

"Thanks for sending this proposal.
I must say this proposal is unbelievable given that the diagnosis turns out to be totally off.
We were able to get in touch with company who originally installed the units. Turns out there is nothing wrong with the freon. What the units needed was a good and thorough cleaning.
The Mitsubishi units have a large cylinder (blower wheels) in them that was clogged with 6 years worth of cat hair and dust. It took 2 men under 3 hours to take apart and totally clean and wash three units for $600!!!!!!
The units are now working like new.
So I must thank you for this ridiculous proposal. If not for it we might not have searched down the original installers.
Wishing you a good day."

I first started using Blend Air when I upgraded my boiler over 20 years ago. Randy came in and within minutes of speaking I knew they were the company for me. Since then they’ve been the only company I’ve used for my addition, repairs, upgrades and even my pool heater. I’ve recommended them to my commercial Customer accounts. Their techs are very knowledgeable, courteous, professional and honest. Highly recommend!

The technician came on overtime as an emergency call. He was very thorough, polite and informative. He diagnosed the problem insanely fast and got our heat running for a fair price. I would highly recommend Blend Air to anyone in need of heating or air conditioning repair.

I have used Blend Air for 5 years. Any problems I have had they listened and were able to solve the issue. If the tech needed information, he contacted the office for consultation. Always solved the issue at hand.
I highly recommend this company for any HVAC issues.

After having several Heating & Cooling companies give me estimates, my neighbor told me about how he has used Blend Air for many years and recommended them. The initial estimate went well and I was impressed by the detail in how they were going to install a new furnace and AC unit. I decided to hire them based off the estimate and price. Price wise they fell into the middle somewhere with other estimates so not too bad.

The wait time to get them to actually start the work was a bit of a pain since I was trying to give them business and they wouldn’t get back to me but with everything going on COVID wise I understand. Eventually they got back to me and we signed a contract. The installation they said would take about three days. Boy we’re they wrong. It took about 2 weeks to get the furnace and AC done but luckily it wasn’t too hot or too cold during install time and thankful I was available. However, after the installation was completed is when the problems started. I had to have them come back 4 different times to fix issues with the furnace and AC. Out of the 4 times, three were somewhat quick fixes such as a loose connection or electric problem but on the 4th visit one of their mechanics who didn’t do the install originally said a pipe was installed incorrectly and needed to be fixed. Now on the 4th visit with a different mechanic who was supposed to fix the pipe issue, he realized the entire furnace was installed at an incorrect angle and the whole furnace needed to be installed again as water was building up on one side stopping the heat from being released into the ducts. This fix took another two days.

Finally after installing the furnace at the correct angle the heat and AC are working but I’m still missing a part that they have to apply to the furnace. This will be the 5th visit from them if they ever decided to finish the job. It’s been almost a month and half now and I’m still getting the run around from them to finish the proper installation and get the part. I have to constantly call to get updates.

The thorough estimate, price, and the fact that the mechanics do come out to your house in a timely manner once an appointment is made makes me give the three stars. However,since I had so many issues with the install, it’s now a month and half from the original install and hey still didn’t finish what they need to fix, and I have to constantly check in for updates on the missing part makes me not able to give this business more than three stars unfortunately.

We recently required repairs on our boiler after the black out on Christmas Day. Originally installed by Blend Air. Today, we found that all 3 zones weren’t properly calling for heat. Shane arrived after hours and corrected the issue in technically proficient and professional manner. We appreciate Shane’s effort and correcting the problem.

These guys are awesome! Called early on a Monday morning and Jay scheduled one of their technicians to arrive at my house late afternoon same day. Shane did an amazing job, was super courteous and professional. Highly recommend this company!

I have been using Blend Air about 10 years now for all my heating, air conditioning and plumbing needs, whether maintenance or repair. All staff is friendly and professional, and get the job done right. Highly recommended.

I can’t say enough good things about this company. Great service