Nu-Way Air Conditioning & Heating

They arrived promptly on short notice and diagnosed the issue immediately. Then they went on to charge me 685 for part and labor - a part that's 130 on Amazon. I don't think 355 is the appropriate amount to charge for less than an hour of labor. Apart from that pretty ok.

The people who work for Nuway are both professional and knowledgeable. The technician today listened to my concerns, took time to explain what he was doing, and made sure everything was working before leaving. I was so impressed!

Terrible nerver use them!!!! Charged my twice as much as ever otger company. I was new to the area and lost a zone of heating in a three zone house. Simple circulator pump replacement cost $993!!!!! Outrageous. When i called other places in the area tgey could not believe it. Stay very far away from this company

Buyer Beware.. You may have an issue in the middle of the night..BUT don't panic and call them for their convenient hours. They charge 3x more than local competition. Also, DO NOT ENROLL in their Membership... LOL who even wants to be in a HVAC club anyways? Well they try to smooth talk you into enrolling.. and they charge you a monthly fee each month HOPING that you forget about it like your gym membership. The owner is very calculating and knows how to play with peoples money.... and to boot the admin Alexandra Vaccaro is not afraid to doxx your info if they don’t agree with your review. Example A) see a few reviews below below mine. ! John's nose is just like Pinocchio... it's so big from all his HVAC lies!

Today in response to a service call, NuWay gave me one of the best service experiences i have ever seen from any company I have ever worked with in my 30 years in Westchester County... truly amazing. Nice job NuWay and thank you!!

Dear John,

I'd like to thank you for the excellent service call your company provided with respect to my broken central AC unit. Your technician was prompt, courteous and very knowledgeable and corrected the problem with my AC unit immediately. Your pricing was very fair and I'd be more than happy to highly recommend your company in the future.

Ed
Waccabuc NY

I Dealt with John at Nu-way very professional. The owner was also very accommodating and went out of his way to make things right and solved our problem quickly - thank you

I've recommended Nu-way to many friends. They are the best! The techs are always helpful and patient. We've been customers for years and will continue to be - thanks Nu-Way!

Poor communication from their technician (office staff was fine), and the repair cost estimate I was given was more than *double* what I got from another company. I ended up going with the other company of course.

They are running a refrigerant scam. They will keep “charging” your system and charging you when there is no need. Do not let them do it unless you see the readings!