Phoenix Mechanical

They came out to to service the heat pumps/ac units for the season. They did almost nothing but provide a bill. Said they couldn't check compression because it was below 65 degrees, didn't flush the system, and didn't clean the blower fan or coils because "that's not something we do anymore..." They couldn't even be bothered to follow up and and send me the name of a company that would. The only thing they did was check to make sure the units heated to the correct temp - we certainly didn't need to pay hundreds of $ when we already knew that.

Doug and his team are amazing. They saved me during Covid by replacing my Rinnai tankless water system with two new units in 2021. They continue to service the units and everything works exactly as expected and promised.

Had a recent issue with backflow from my reserve hot water tank due to the setup of the check valve. Doug was very responsive - came to my home and figured out the solution with the engineering team at Phoenix.

They came yesterday and did the work. High quality and solved the issue. I have dealt with many contractors over the decades - Phoenix is on the top of my list.

Great people, honest, reliable and stand by their work...

Great company , I have used them for over 15 years, they are experienced in all boiler types. They did a great job installing a triangle wall hung boiler with all new piping and shut off valves. Did such a nice job that I had them repeat this system for my moms house.

We recently had a new heat pump and ductless mini-split HVAC system installed in our home. Phoenix installed the system and the process was fantastic from beginning to end. An assessment was done, and we were explained very clearly what needed to be done. When it was time for the work, the installers were amazing in their quality of work, time frame, and how kind and professional they were. I would highly recommend (and have already) Phoenix for any of your HVAC needs. This is a well run organization!!

We’ve used the Phoenix team twice since moving to Chappaqua 6 months ago, once to install digital thermostats and once to replace a number of older systems.

We could not have been happier with the quality of service and incredibly nice and knowledgeable technicians. Our neighbors used the team for a large system upgrade as well and were equally happy.

We look forward to using the Phoenix team in the future — happy to recommend to anyone.
George

Over the course of several months, I had two different techs from Phoenix mechanical in my home to inspect my boiler and water heater for repairs (and down the road, replacement) I even requested a quote for a gas line for a stove- The line is already dug up to my house. It would have been a quick and easy job.
They couldn't bother getting back to me with any actual quotes.

I'm in touch with a plumber now who quickly gave me all the information I requested after one visit. I'll be moving forward with them.

Phoenix did great work for us on a big job (residential). Very professional and efficient, quality work, and no surprises. Two thumbs up.

Phoenix Mechanical has done an energy audit, new thermostats, and HVAC Mitsubishi and Daikin systems in various parts of my home. Their work has improved and evened out the comfort in my home. They are reliable, impeccably neat, and gracious.

We have used Phoenix Mechanical (in Elmsford) since moving to the Rivertowns 5 years ago. They have installed 2 new furnaces, done duct work to support those, installed 2 new air con units, and have done twice yearly maintenance. I have always found their work professional and efficient.

I highly recommend Phoenix Mechanical. From start to finish, the company did everything it said it would do in a timely and highly professional manner. The consultant/salesperson was excellent, always responding quickly and helpfully to my questions, and the workers who did the installation outstanding.