Neps Heating & Cooling Plumbing Repairs 24 Hour Emergency Service

Finally a competent HVAC company. I’ve dealt with 6 or 7 HVAC companies before, resulting in tens of visits, 2 fires (attributed to Albany Mechanical and Chrissafully), and several unresolved problems. NEPS may be expensive, but you get what you pay for. Rob showed exceptional expertise and immediately figured out the problems that others had no clue about. Also nice that they try to save you money and do not try to sell you anything you don’t need.

Friendly, Fast and Great service. I was away and had a furnace that kept turning off in one of my unit in Cohoes. Called Ron (at around 7pm), he was there in minutes to turn it back on. I had a different problem later on, he was there in less than an hour to fix it. Great service, thanks again! As an investment property owner, I will keep doing business with Ron and I strongly recommend North East Property Services to everyone.

Refreshing to find a company that can deliver quality service and not put you in debt paying for it. I have used them twice. Once for gas boiler installation and once for a repair of an older boiler. Each time I was serviced by Rob. I would not hesitate to use them again.

Rob was quick to answer my call, arrived when promised and was beyond thorough in diagnosing the problem witth my furnace. Very polite and professional and advised me of future work that will need to be addressed. I would strongly recommend this company without any hesitation.

Rob was great!!! He was patient, professional, and went the extra mile to explain how to care for my furnace. I would recommend him to anyone and the price was better than other companies that i've called. Rob you rock!!!

Highly recommend, had undiagnosed water leak on multiple floors, and NEP were able to test everything and determine both a roof issue and problems with water lines under house. Got an amazing lesson in our old house, even though it ultimately didn’t fall to a plumbing service call- answered all my questions, explained everything, went above and beyond - so appreciated

Showed me how I could fix an issue myself; didn't charge me for the service visit. Will definitely use them if the DIY approach doesn't work. This kind of honest service is rare these days. Found my new plumber! Thanks Rob!

Overcharged for service time and over charged for part $65 for Frenco PFT-150 . This part is $6.80 in HomeDepot and Lowes. Also charged time to get the part from somewhere after 45 mins. Total installation took 15 mins but billed for 2 hours . Initially billed $385 ($150 for Consultation , $100 for 2 hours labor, $65 for part , $60 unknown charges) and finally charged $315 with $60 discount . Really disappointed with unknown charges and over charges.

I needed to replace the fill valve and had trouble installing. They came out quickly and fixed the problem.

Due to the weather. We were bombarded with customers that needed our help due to the extreme coldness over a few nights. We were stretched out with all our man power, we reached out to a well-known company to help Us to provide service for those that were out of heat. This amazing company responded quickly and provided service for those in the community we could not get to in time. Great work! Thank you for helping out.