Choice Heating & Cooling

This was one of the best companies I have dealt with in a LONG time, They are a truly professional company from sales to installation. Very knowledgeable staff. The technicians are very good at what they do neat, punctual and knowledgeable . I cannot say enough good things about them.
Remeber you get what you pay for and with this company you won't regret it posting a picture of perfection !!

We had an amazing experience with this place. Our furnace died and with winter looming we needed help fast. Their team showed up to help immediately, quoted us a fair price and installed an entire new HVAC system in a few days. The quality of the work is astounding, and the installers were polite and accommodating. I will hopefully never have to change this review.

Choice replaced my water heater when it stopped working. I called in the morning and they were there in the afternoon. They did the removal and disposal of the old tank and full installation with the natural gas lines and plumbing for the new tank. They were on time and highly professional with their work. They serviced my furnaces last year and did a great job to keep them in good shape. Highly recommend.

We recently had a heatpump unit installed in the condo. Paul was an excellent representative for Choice. He did a detailed assessment of the property, told us what we needed and gave us a great price quote compared to other vendors in the area. He was also very accurate in what to expect. The technicians did a great job installing the equipment. They were professional, worked hard and got the job finished in good time. We found the heat pump heats better than anticipated and couldn't be happier with the sevice and product. Highly recommend you get a quote from them before going with another company. We got 5 quotes and they had the best offer for quality, warranty, price and service. Thanks, Choice for making winter warmer and summer cooler!

Called for emergency service on a Tuesday morning-furnace blowing cold air-they responded the same day. Technician said he couldn't find anything wrong, he cleaned the burner and adjusted the gas flow, fan speed and humidifier. Charge was $319, which included a $110 service call fee. On Friday night the furnace was blowing cold air again. When I called back they said it would be $185 for the call and diagnostic, because it is now "after hours". This fee would not include any work done. I argued that they should not be charging a service call fee as they were only here 3 days ago, charged $319 and did not fix the problem (the furnace is only 4 years old). The dispatcher checked with the service manager to see if the fee could be waived. His responsive was that they would need to run my card to cover the fee, and if they found that they problem was associated to a "flame sensor," they would then refund the fee. Needless to say, I called someone else. Unless you have money to throw away, and don't have a 90 year old mother who requires heat; I suggest you call someone else.

Great service. No heat on Wednesday night. 87 year old father that likes it 75 degrees or he is shivering. I called several places. They could not get to the house until Tuesday after Columbus weekend? Finally called Choice at 8:30am Wednesday. Friendly Tech shows up at 9:30am!! Awesome! Troubleshoots it in about 20 minutes. Has people at the office look and see if they can get the part. They can. Ordered it up. I checked their part prices online, only available in 5-6days not any cheaper, so their parts are very resonable. Friendly Tech shows up Friday morning with the part and we got heat 30min later. Very happy! Great communication with me the whole time. Can't ask for better service.

Choice Heating and Cooling installed our furnace and AC unit. They did a great job, the installers were friendly and helpful and did the job very quickly. Their prices were very competitive and their follow up service has been impressive as well. Our AC unit had a damaged top grate (manufacturer defect) and they replaced it for us with no problem. I highly recommend them!

I would like to complement the crew from Choice Heating and Cooling for the excellent work in installing a new energy efficient heat pump and furnace at our home.
Joe who did the original assessment and estimate was very knowledgeable about the various systems available and, of the five estimates we received from various companies, his was the most complete and well thought through.
Luke, Dylan and Mike who did the install of the system we’re also very knowledgeable and we’re customer focused to be sure the system was installed correctly and to our desired specifications and were also friendly and fun to be around.
Courtney the office manager was also on top of things and was a key part in coordination of the install and submitting our rebate information.
I would recommend them to anyone interested in a quality energy efficient system!

I recently upgraded my furnace to a natural gas from oil and have nothing but accolades for the two men who installed it. After waiting 5 months for National Grid to run the service line from the road to my house. The two men from Choice Heating (Luke and Joe ) were very professional and hard workers at their craft. Besides doing an excellent job they were able to remove the old one and install my new gas furnace in one day . When the job was complete, They patiently answered all my new ownership questions and did one heck of a job cleaning up at the end of the day. Thank You for a job well done.

When we moved into our new home we needed to have the hot water tank replaced. We weren't sure what would be the best option for us or how to get it installed. We didn't even know where to start. But once we spoke with Brian, our minds were at ease. He came in and ran a quote for us so that we could compare our options and costs. We ultimately made a great decision based on his recommendations. He has the knowledge and experience to get the job done right the first time. They even noticed that there was an issue with our furnace, which isn't even why they were there. But they didn't want us to miss it and potentially have to go without heat. It was great of them to be so focused on providing great customer service and quality service for installation. We couldn't be happier with Choice Heating. Look no further!