Arnica Heating and Air Conditioning Inc

The people at Arnica were very professional and accommodating. Rosette scheduled an installation of our new boiler weeks earlier than originally planned as our old boiler was faltering. Neil and and his crew worked all day and into the night to complete the difficult installation. They worked clean and kept us at ease all the way. They carefully explained how to operate and maintain the unit.
Selecting Arnica was the best decision we could have made and we would recommend them to anyone for their heating and air conditioning needs

Worked with Arnica to replace our old in-wall AC units for a ductless system and the experience was excellent. Scheduling and follow up with Rosette was seamless. Alex, Mario and team finished the work efficiently and spent the time to explain how the system works and what to expect. Highly recommend.

Arnica is a trustworthy and efficient company who provided timely and fair priced service for air conditioning installation and maintenance. We have used them for over a decade and found them to be consistently reputable and professional with their business ethics and overall performance. Their communication with customers is exceptional, as they provided a specific window of time for arrival. l chose to allow them into my home while I was working without reservation. I would highly recommend using Arnica for thorough and top-notch HVAC service.

The best for new installation and maintenance. Simon installed my hot air heating systems over 15 years ago and it’s still functioning like new.
Service guys were always prompt, knowledgeable and polite.

I have been a customer of Arnica since 2013. They installed my boiler in my basement, to this day it still works well. They also installed central AC throughout my house at a reasonable price. When I had issues with the AC, 4 years later they came and fixed the issue, no problem. This year they replaced and installed another boiler for me in a rental unit I own. I have worked with Simon, he gave me a great deal. I have had no issues with the workers in the past using Arnica, everyone is friendly. Rosetta especially was great when I had any questions or concerns.

I had another boiler issue and Rosetta was able to get me a quick appointment on hearing about it. The technician John was very professional, polite and arrived in a mask. He was able to resolve my issues fast. I will definitely be using Arnica again.

Arnica did an installation for us of a mini-split system with heat pump ("hyper heat"). They did terrific work, and the customer service was unparalleled. From Simone's evaluation and estimate, to Rosette's friendly, clear and informative communications, to Dean and Marco's efficient and tidy installation. They were great in so many ways. They were careful to explain everything, they introduced themselves and worked around our schedules, they swept up and cleaned up after working. It's obvious they had years of experience in the technical side of the installation, but I've never really worked with a company that had such a good attitude and seemed to care so much about being sure we were satisfied. They even took care of all the paperwork to get the rebates to which we were entitled, and saved us a lot of money by doing so. I would not hesitate to use Arnica again for any kind of job. Very happy to have found them!

Arnica installed ductless AC units in our landmarked building in Park Slope, Brooklyn. They were incredibly patient with us, as we worked with our Coop board to ensure the project scope fit the building's requirements. During the project, they quickly adjusted to incorporate a change in the location of the branch box and install air filters. Additionally, Rosette was a tremendous help coordinating logistics during the install, and the guys who did the install were really polite and helpful.

Our A/C went down in the middle of a heat wave and Arnica quickly diagnosed the problem and worked with the manufacturer to get the parts as as soon as possible. Once the parts came in they were there the next day and the A/C was back up and running. They followed up multiple times to ensure there were no issues. I strongly recommend Arnica.

This review is overdue because Arnica has saved us again for the 3rd time! We moved into a condo that previously had HVAC units installed and the compressor had issues almost immediately. The building management sent a different company to take a look at the issue but nothing was resolved and we had no AC with an infant during a heat wave! We decided to take matters into our own hands and hire Arnica after seeing all of the rave reviews. It was the best decision ever. They were extremely professional, ordered all of the parts and scheduled the appointment quickly for us. We also hired them to do maintenance on our indoor units after seeing mold and they were so thorough and did a fantastic job. More recently our heat wasn’t working due to old boards from the original installation. Arnica understood the urgency, responded immediately and resolved the issue in no time. They were so helpful to us and you can tell they really care for their customers. Shout out to Dara and Rosette who are always so responsive and on top of things!

Excellent service! Professional staff! Got the job done. I was paired with Arnica for my mini splits and condensers installation via Sealed who assured me they had used them before and had rave reviews. They can add another to the list! Great communication, smooth experience from start to finish. Definitely recommend for HVAC needs.