Shepherd ENG Heating Cooling & Refrigeration Inc

I called this company about repairing my boiler & they sent 2 sketching young guys with a fake tool box, no uniforms, no ID, no truck!!! They came in an unmarked car with no decals & parked up the block after I instructed them to call once they parked in my driveway! Instead they parked around up the block & walked around n through my back yard opening my gate. I’m home alone with my dog thank God! Barely said two words to me & I said leave! Put up no argument & left immediately! DO NOT USE THIS COMPANY! SHADY AF!

They came to my house to fix the central air and did turn it on but when it came time to turn it off there was no way to do so and now approaching a very cold winter the only thing the central heating blows out is cold air! To make matters worse when trying to contact the company to fix it all attempts to communicate or get back to us were avoided by them and they idea of a refund might as well have been laughed at because thats all they were willing to do. Absolute worst service and quality of work in New York if not the US. DONT NOT USE BECAUSE WHEN THE MESS UP THE ONLY PERSON THATS GOING TO BE AT LOSS IS YOU AND THEY CHARGE THOUSANDS!

Recently bought a new home called up these guys for my Air Conditioner unit. They said they don't repair window units but they came out anyway and i am glad to say i made the right decision, they fixed it, been cold ever since. gave them a 4 star because they didn't want to come out at first.

Did a good job with repaired furnace for the summer season

Great Company called them for a boiler repair, fortunately the guys came the same day. They were pretty cool guys talked to me the whole repair. 2 young looking guys but they were 30 I guess looks can fool anyone. Anyway thanks guys, Highly recommended

Must say Shepherd Engineering,heating, Cooling and referigeration has to be one of the best HVAC companies I've hired so far. They were very professional and most importantly punctual, they repaired my furnace, which restored the hot water and heat in my home.

I told them i want low temperature on my restaurant is 1600sqft the technician said you need a 3/1 unit for your sqft and you have a 5/1 unit installed which is way more powerful than what you’re supposed to have, after 2 days taking it easy and smoking blunts my temperature went from 93 to 87, and asking 1700 for the repair, i refused to pay and they destroyed my compressor, i asked another company to come over they fixed it and it’s 75, for less than what this company asked, their company is a joke.

Fix my Air Conditioning system. 10/10 experience

The service was excellent and the technician did great work.

My heating was broken for days and fixed what multiple people came to fix in a matter a couple hours. Great service and would definitely recommend to anyone who needs hat or electric help.