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    Astoria Plumbing Heating & Cooling Services Reviews - 34

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Daniela Molina

    They are flexible, understanding and reasonably priced. Won't call anyone else. Thank you for ending my plumbing nightmare! No more water leaks!

    Nathan Franklin

    I have used them for years and always have had great service. My Navien water heater leaked, Ahmed inspected and found something that should have been done and was not done by the compnay who installed it. Ahmed made the modifications and since then my Navien has been working much better. These guys truly stand behind their work and have great customer satisfaction.

    Benjamin Dixon

    We finally made an appointment to get our sewer lines cleared. Matt showed up on time, was super polite, and prepared with a massive drain cleaning snake and an camera to inspect the drain to assure it was 100% clean, did a fantastic job and was worth every penny.

    Christopher Matthews

    Paul provided a great service at a very competitive price, answered numerous questions about my central heating system, and fixed an issue that impoved the perfomance of the air flow of my furnace.

    J TAR

    DO NOT CALL THESE GUYS!
    Called these guys on a Sunday for emergency service of a gas boiler. The boiler was working but the pilot kept going out, so I always needed to manually reignite it. The call felt good at first, because I received a call back and promise to send a repair person. I was impressed and relieved when the person (Alex) arrived. He started by first trying to sell me an internal boiler cleaner - that should have been my first warning sign. He seemed to know what he was doing and proceeded to take apart the boiler gas controller. Then came the punch line "I need to go to Brooklyn to get a part, but I need cash". I forked over $200 and waited. He comes back later informing me that he needed to order a part and that it would arrive the next day - Monday. He showed a receipt for $249 and I paid him the difference. He puts back together the boiler - I needed heat for my tenant - and now it doesn't work at all! I notice a wire literally burning (flames) underneath the unit - Alex says, he's got to go. Alarmed, I tell him "No way.. My boiler needs to work, as it did before and now there is a fire". I almost could believe what was happening. Alex puts out the fire and somehow gets the boiler working (still no pilot) ... He leaves... In total, I paid Alex over $400. When leaving, he tells me "Listen, when the part arrives, I'll put it in myself for $125, don't call the office". To this day he has not returned with the part I purchased. 😡

    There is a word for this - probably more than one - but the ones that repeat in my mind is THEFT and ROBBERY. Don't call these guys, they might burn down your house AND STEAL YOUR MONEY.

    Jack Knight

    Astoria Plumbing Heating & Cooling Services Company came to unblock. On time, super-polite team, super-efficient. Look no further - book these guys.

    Zaky Raghib Asfour

    Excellent service! Very professional and courteous to deal with and very responsive. Highly recommend them

    Sylvie

    Be wary of hiring this company. For a Saturday emergency, they sent a plumber to our house. I was told it would be $95 for the visit, plus costs for labor and repairs, as incurred. That sounds reasonable.
    Except after a 15 minute visit and the snaking of the toilet - and finding no further problems - we were told the price was $345. (So, if 15 minutes costs $250, they have an hourly rate of $1000?!)
    When I called the original dispatcher to discuss, he hung up on me, and we we were left to negotiate with the worker himself.

    Julie Gibson

    We chose this company based on positive reviews and they were not wrong. Was friendly and helpful. Will definitely use again if we need to.

    Dino Borgatti

    Excellent Plumber. I called this morning and my call was returned immediately. Within 2 hours, one of their plumbers was at my home. He fixed the problem with the toilet and replaced an integral part. Very reasonable cost. I highly recommend these guys!

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