Service work was great. Billing is terrible. I received an invoice in May with no explanation of the charge. I called to see what the charge was for, someone said they would review and get back to me and no one did. Since then I've received 3 more invoices. I've called several times and it's the same pattern - I talk to someone who says they will have someone else get back to me and nothing. I've emailed twice and no response to those either. Now I'm getting notices from a collection agency. Extremely frustrating. If they can't figure out soon, I'll be taking my business elsewhere.
Mo and Justin were awesome and very thorough. They gave great service and recommendations. Signed up on the membership program so now I get tune up every year. Best HVAC company in Buffalo
Parker and Justin came to inspect our furnace to make sure everything was running smoothly. They were on time, extremely friendly, efficient, and willing to answer any questions I had. I would recommend this company in a heartbeat!!
Mohammad and Roger were awesome! As a new home owner, I wanted to make sure that my system was good to go for the Winter and beyond. They were both informative, provided me with insight on what they were doing, and signed me up for their service plan which is absolutely worth the cost. Why? I'd personally always like to make sure I can get someone here when I need them, in case of emergency, and without spending a fortune. If you need professionals to do this kind of work, I highly recommend them.
Muhammad was very polite and professional. He was able to explain why certain numbers were off and I actually understood it, info didn’t go flying over my head. New I should have paid more attention in physics 🙂. A lot of times the service provider tries to sell me something that I don’t really need. If I could request him every tim
Service beam has the best worker. Mohammed went above and beyond to help us with other issue. Also came back to follow up. A+++++ service with no complaints. I have had the nothing but the best service with this company employees. Nothing but respect and grateful for the experience I’ve had with this company. Also Mohammed(Mo) needs to be recognized for his work ethic and his communication skills. By far the best And I mean the best experience I’ve ever had. Thank you
Robert Taylor
Ahmed was on time, very professional and went out of his way to call main office on our account to further help us, he went above and beyond!!!!
Christ Of Compassion Ministries USA
excellent service, Sunbeam have the expert this know very well what to do, much appreciation for your services
Derek Brann
Service work was great. Billing is terrible. I received an invoice in May with no explanation of the charge. I called to see what the charge was for, someone said they would review and get back to me and no one did. Since then I've received 3 more invoices. I've called several times and it's the same pattern - I talk to someone who says they will have someone else get back to me and nothing. I've emailed twice and no response to those either. Now I'm getting notices from a collection agency. Extremely frustrating. If they can't figure out soon, I'll be taking my business elsewhere.
Paula Raines
Mo and Justin were awesome and very thorough. They gave great service and recommendations. Signed up on the membership program so now I get tune up every year. Best HVAC company in Buffalo
E George
Mohammed was wonderful and efficient. Explained everything clearly and provided recommendations.
Wendy Sewar
Parker and Justin came to inspect our furnace to make sure everything was running smoothly. They were on time, extremely friendly, efficient, and willing to answer any questions I had. I would recommend this company in a heartbeat!!
Andrew Whipple III
Mohammad and Roger were awesome! As a new home owner, I wanted to make sure that my system was good to go for the Winter and beyond. They were both informative, provided me with insight on what they were doing, and signed me up for their service plan which is absolutely worth the cost. Why? I'd personally always like to make sure I can get someone here when I need them, in case of emergency, and without spending a fortune. If you need professionals to do this kind of work, I highly recommend them.
Nala Leftwich
Muhammad was very polite and professional. He was able to explain why certain numbers were off and I actually understood it, info didn’t go flying over my head. New I should have paid more attention in physics 🙂. A lot of times the service provider tries to sell me something that I don’t really need. If I could request him every tim
Chris Wilson
Service beam has the best worker. Mohammed went above and beyond to help us with other issue. Also came back to follow up. A+++++ service with no complaints. I have had the nothing but the best service with this company employees. Nothing but respect and grateful for the experience I’ve had with this company. Also Mohammed(Mo) needs to be recognized for his work ethic and his communication skills. By far the best And I mean the best experience I’ve ever had. Thank you
Paula Hunt
Muhammad was a serviceman today did a very good job was very polite very efficient and thank you