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    Budget Climate Control - HVAC & Plumbing Albuquerque Reviews - 100

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Tom Cullen

    Excellent, professional service and diagnosis of our water heater issue. We had no hot water and within a couple of hours, we had a manager at our house to diagnose the problem. Very clear explanation including costs. It was fixed that day. Many thanks to Leonard and Damian for their prompt and professional service. Explained everything clearly to my wife which I really appreciate, too! I recommend them! Thank you!!

    Ryan Delaware

    Bill fixed our swamp cooler problem quickly and made some adjustments for maximum efficiency. He also educated me (a swamp cooler novice) on how to keep it running properly. He was professional, knowledgeable, and fast. We will definitely call Bill and the pros at Budget for our future needs.

    J Rutherford

    We are more than pleased with Budget in their timeliness of setting appointments, and then having the technician call before arrival. We called on Thursday at 4pm and was given a next day appointment at 12-2. Joe B called Friday at 10am to see if he could come earlier. Joe B arrived on time, actually earlier than original time, and was very professional and courteous. He diagnosed the problem promptly and fixed it. We would recommend Budget Climate Control highly.

    Diana Heckler

    Always prompt response, have taken care of our air conditioning for several years. Just installed a new HVAC unit and fixed a leak under sink, we couldn't ask for better service . All employees are professional , pleasant and communicate well about repairs and installations.

    Nan Erdman

    This company does not get any stars from me. I called them to set up my swamp cooler for the summer. The price was much higher than anyone's that I used in the past. They replaced the pump, but it was not working in less than 30 days, and while they did not charge me to replace the pump, they charged me over $100 for labor. They told me that NO WARRANTY would apply to the new pump. Within 22 days, even the new pump failed. I am now sweltering, and searching for a new HVAC service company. Also, the first worker, especially, was rude, careless, and left the cover for the cooler in a big mess. DO NOT HIRE THIS COMPANY!!!
    The story only gets worse. My 82 year old father went up on my roof to see if he could fix my pump, and found out that the pump and pads he put in last year were still there. THEY REPLACE NOTHING!!! When I called the owner to work out this issue, he hung up on me.

    Tyler Muxworthy

    Mitsubishi Ductless Mini Split System Installation! What can I say? I do a tremendous amount of research before I go after something this big. Jacob and his team were the best price hands down. They did a great job, and even though they didn't always have the answer on hand, they researched any questions and provided an honest answer instead of making one up. I had an item that needed to be followed up on after installation and they were fast to respond. I highly recommend doing business with Jacob and his team at Budget Climate Control. Oh, and these mini splits rock :-)

    JoAnn Beuerle

    Keith M. installed my new hot water heater, he was on time and very professional. He made sure that during the install my floor didn't get completely wet, and cleaned up any water that did end up on the floor. Thank you for all of your help with my hot water heater.

    Michael J. Hufford

    Freddy A. With Budget Climate Control was excellent all the way around. I was unable to make it home from work in time for our appointment. BCC rescheduled me for a later time and saved us from the heat that same day. Freddy is very knowledgeable, nice and approachable. He taught us how to do regular maintenance on the refrigerated air unit and showed us how he tested the capacitors, refrigerant and everything elae to make sure it was all working properly.
    Thank you Freddy and Budget Climate Control

    Ray Rutherford

    I can't express how glad I am that I found Budget Climate Control!
    Larry is truly amazing, very professional and knowledgeable about his skill craft.
    Larry was on time, park on street (not driveway) and put on shoe covers, while inside my home. He repaired my furnace at a reasonable price. If I can give Larry 10 stars, I would!
    Thank you Budget Climate Control

    Michael Tomlins

    BEWARE!! This is nothing but a rude, patronizing, lazy, incompetent company, that I used to sing praises about. Since their exceptional worker, Larry, left 3 months ago Budget Climate Control has violated and desocrated our trust and loyalty. With Larry, it was service that was stress free; full of integrity; and everything would work, as promised!
    Now, it is Josh....who was an hour late to begin with; then, he tried to sell me every nut and bolt that he could. When he finally went "to work", he spent a ridiculously amount if time up there. When he came back down to show me the work that needed to be done, he chuckled, as most of the video he showed was him bouncing around, and getting phone calls! All I wanted to do was for him to leave. When finished, he spent 20 minutes "writing up my invoice"; told me to go sit down when I went to ask him if I could use a credit card, and even when he was done, I had to almost help him load his truck...and I am handicapped!
    The best part was yet to come: two days later, my ac DID NOT work! A friend went up on my roof to check - and he said that the bottom was not cleaned out; everything done was sloppy! Also, I tried calling today, for Josh took my credit card, but I never got my receipt emailed to me, and nit only did they prevent me from talking to a manager, but the "head of distribution" yelled at me when I expressed how u nappy I was, not being transferred to a manager!
    I was a committed and loyal customer to this company. I was impressed by the pure integrity of Larry. Now, that Larry is gone, the true disgusting truth of this company can be revealed!
    If you want rushed, lazy work - with no respect to house and home, go with Budget Climate. Then again, there are 50 other ac hacks in the city that would do the same cruddy job. Guess one just has to roll the dice. Disappointed doesn't even scrape the description of what we feel for this company.

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