Steven and Isaac have been working at our home for the last three days. I have been very impressed with the quality of work and the effort they used to get the job done. They were very knowledgeable and willing to answer my questions. I will be recommending Steven and Isaac as well as Yellow Bird Services to my friends and family. Great job and keep up the excellent service.
The service man, Gilbert was incredibly professional. He identified the problem, arrived on time, told us when it could be fixed, and gave us a maintenance deal that will benefit both our heating and cooling system. We absolutely will use the service again and your service man absolutely represent your company beautifully.
My furnace stopped working. I called another company who could not come out to check it for 4 days. Temperatures were very cold so I called Yellow Bird. Abraham & Joe came out the same day. The bad news was I needed to replace the entire unit. The good news is they could install it the next day and they got my unit to limp along for that night. I was impressed with their attitudes and service. Everything was explained to me in clear terms and the work was completed as promised. This company and these techs were wonderful. I will definitely use them again. Ethel Lynch
Patrick came at the appointed time, took time to explain how the purifier works and about the installation process. He was kind and careful to do great work. I appreciate the professionalism from the first phone call to the installation. Wonderful company and wonderful employees! Thank you!
We had a new A/C unit installed on our son's house. They dumped the old unit on city property behind his house. Nothing in the contract stated that removal of the old unit was to be done by the customer. Codina stated today that there was no personnel to remove old unit. Excuse me!! You had the crane and trailer to install the new one. No excuse.
I'm not very happy with this company, there communication to the customer is very bad. I've been paying for solar panels that are not even connected fully. I was promised a refund check, that I still have to go out of my way to get a status on. I understand it takes time to get certain permits. But they lack so much communication and there's always a different excuse. The sales guy promised so much stuff and pride to this company and all I saw is nothing but issues and frustration.
Hector and Jose were great! They were super professional and friendly. I still have solar panels that need to be installed but if it’s like this experience, I’m not worried. 10/10 recommend
One year later and solar panels have not been connected. Have to constantly call them since they don't return phone calls. Continue to fail El Paso Electric inspections since they dont follow required specs. Misleading sales tactics promising lower electrical bills and tax rebate.Would not recommend this company.
They took a long time to have it installed, problems occured, but with jeremy Operating Manager, he got all things going, and and my solar power is working, questions were asked and he answered all , I am very happy with it.
Crew did a wonderful job installing solar panels. The office staff on the solar side could be more responsive. Management was great explained everything that would occur. On 10/7. They sent out Mario Padilla and Mathew Salas to redo my electrical box. They did a great job and were very professional. It is people like this that make a company stand out.
Erik Madrid
Steven and Isaac have been working at our home for the last three days. I have been very impressed with the quality of work and the effort they used to get the job done. They were very knowledgeable and willing to answer my questions. I will be recommending Steven and Isaac as well as Yellow Bird Services to my friends and family. Great job and keep up the excellent service.
Sharon Scott
The service man, Gilbert was incredibly professional. He identified the problem, arrived on time, told us when it could be fixed, and gave us a maintenance deal that will benefit both our heating and cooling system. We absolutely will use the service again and your service man absolutely represent your company beautifully.
Ethel Lynch
My furnace stopped working. I called another company who could not come out to check it for 4 days. Temperatures were very cold so I called Yellow Bird. Abraham & Joe came out the same day. The bad news was I needed to replace the entire unit. The good news is they could install it the next day and they got my unit to limp along for that night. I was impressed with their attitudes and service. Everything was explained to me in clear terms and the work was completed as promised. This company and these techs were wonderful. I will definitely use them again.
Ethel Lynch
Elvin Porflit
Patrick came at the appointed time, took time to explain how the purifier works and about the installation process. He was kind and careful to do great work. I appreciate the professionalism from the first phone call to the installation. Wonderful company and wonderful employees! Thank you!
David/Shellee Reid
We had a new A/C unit installed on our son's house. They dumped the old unit on city property behind his house. Nothing in the contract stated that removal of the old unit was to be done by the customer. Codina stated today that there was no personnel to remove old unit. Excuse me!! You had the crane and trailer to install the new one. No excuse.
Jose Pacheco
I'm not very happy with this company, there communication to the customer is very bad. I've been paying for solar panels that are not even connected fully. I was promised a refund check, that I still have to go out of my way to get a status on. I understand it takes time to get certain permits. But they lack so much communication and there's always a different excuse. The sales guy promised so much stuff and pride to this company and all I saw is nothing but issues and frustration.
Casey Gillette
Hector and Jose were great! They were super professional and friendly. I still have solar panels that need to be installed but if it’s like this experience, I’m not worried. 10/10 recommend
maria renteria
One year later and solar panels have not been connected. Have to constantly call them since they don't return phone calls. Continue to fail El Paso Electric inspections since they dont follow required specs. Misleading sales tactics promising lower electrical bills and tax rebate.Would not recommend this company.
glen wilson
They took a long time to have it installed, problems occured, but with jeremy Operating Manager, he got all things going, and and my solar power is working, questions were asked and he answered all , I am very happy with it.
Perry Hicks
Crew did a wonderful job installing solar panels. The office staff on the solar side could be more responsive. Management was great explained everything that would occur. On 10/7. They sent out Mario Padilla and Mathew Salas to redo my electrical box. They did a great job and were very professional. It is people like this that make a company stand out.