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Custom-Air, Inc. Reviews - 15

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
J Redmond

Rick and Dave provided excellent service for a furnace install and refrigerated air conversion. Their bid was 60% of the next closest estimate but their quality was excellent. Our house present some challenges and I was very impressed at their craftsmanship and willingness to adapt to our input. Good guys, great service, fair price.

Tom Kulesa

After getting several bids on replacing our old propane furnace Custom-Air beat them all easily. Rick and Dave are absolute Pro's with meticulous work and excellent products. They were punctual and it was a pleasure to work with them with their positive attitudes and clearly knowledgeable work. They work extremely well as a team, made sure everything worked correctly, and cleaned up before leaving! Simply the best. Our new Heil Furnace/Ac setup works great right out of the box and is incredibly more efficient. Highly recommended!
9/15/2019 Update
Our new system worked flawlessly all summer! First cool fall day today in the East Mountains and switched over to heat which worked perfectly. Thanks Custom-Air for a job well done!

Jeffrey Gruda

Rick and his partner did a great job. Very reasonable price. They were willing to work with me in every way possible. They did a professional job and left the site clean. My boss and a coworker also used Custom Air and had great service.

Candace Shirley

Rick was very professional from my initial contact with him through the installation process. The team was easy to work with and concerned about making sure I was satisfied with the installation process. There was an issue with the heat not working after the installation. I called the office on a Sunday morning. Rick returned my call within 30 minutes and came out immediately to correct the issue. The heat was back on within 90 minutes after my call. I highly recommed Custom-Air.

R J

Called Rick for a Refrigerated air conversion. Free quote. I had a tentative install for March but rescheduled on the fly for a few days out in Feb. Got a complete new system installed, quick, friendly and hauled off my old swamp cooler. All work also completed with inspections by the city. Local company and they did a great job. Addressed any questions I had during install as well.

Shelley L

I could've been happier with the service I received. Rick and Dave were very friendly and incredibly professional, providing honest feedback and service throughout my furnace and AC install, and again during a plumbing catastrophe. I give Custom-Air my highest recommendation!

Sławomir Szumański

I am highly satisfied with the Custom-Air service. Work on my HVAC system was done professionaly and at reasonable price. Rick and Dave were very friendly and worked with me on every aspect of the project. I would recommend them to anybody.

Shawn Reed

We have used Custom-Air, Inc. for all of our heating, cooling and plumbing needs since 2002. From a complete ductwork overhaul with heating/cooling combo unit install in our first home to a new furnace, new evaporative unit and gas line work in our current home - Rick and Dave have been our go-to team! Their service and attention to detail is second-to-none, and we highly recommend them!

Adam Bergstrasser

One of the best experiences I've had. Rick was prompt, courteous, professional, knowledgeable, and just an all- around great guy! He knew exactly what the problem was, fixed it right away, and charged me a very fair price. Wish I could give more stars!

Rick Brown

Have done business with Custom-Air on several occasions over the past 14 years. Everything from Air Conditioning, Heating & Plumbing for a new home to installing a hot water heater. Their service is reasonable, always fast and they clean up after they've finished. Would highly recommend.

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