If you could give zero stars i truly would! I got home from two weeks out of state to come home to a freezing home ran out of oil! So i called point bay fuel I have used these guys for years!! I have zero oil which means zero heat and they told me I would have to wait three days!!!! Absolutely ridiculous!!!
Have been using Point Bay for 2 decades always top notch service. Fran the technician is always very professional and knowledgeable and does a great job! ๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป
Fran did a great job explaining what he did and what we can expect going forward. I felt confident that Fran was experienced in dealing with Samsung heat pumps.
Matt Lees
If you could give zero stars i truly would! I got home from two weeks out of state to come home to a freezing home ran out of oil! So i called point bay fuel I have used these guys for years!! I have zero oil which means zero heat and they told me I would have to wait three days!!!! Absolutely ridiculous!!!
John Wilkens
Fran is great and knowledgeable. He has been servicing my furnace and has been with the old owners. He is respectful and helpful.
DolceBaciLQ
Have been using Point Bay for 2 decades always top notch service. Fran the technician is always very professional and knowledgeable and does a great job! ๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป
Christine Mooney
Tom went above and beyond for our annual furnace tune up. He took the time to show and explain the process. I will request him next year.
Lisa Kane
Service technician: on time, thorough, and knows his field (hard to find these days). Customer Service was pleasant to deal with on phone. Thank you.
Mark Schultz
Fran did a great job explaining what he did and what we can expect going forward. I felt confident that Fran was experienced in dealing with Samsung heat pumps.
Ursula Ellis
Point Bay employees across the board are knowledgeable and respectful! Highly recommend this company! Been with them since the 80!
Micah Fisher
The experience was exceptional. The technician was extremely knowledgeable and professional from the initial phone call through the completion.
Eileen Reiss
Fran is the best! So knowledgeable and very friendly. I will always request Fran as my service tech.
Tim Towlen
Called for AC repair at 8am and someone was here within the hour. Everything fixed and cleaned up within 15 minutes. They know what they are doing!!