BC Express Inc.

My heat started blowing cold on Friday. I have an NJR RESOURCES contract. They came out and told me my Heat Exchange was bad and I needed a new furnace.
I called BC EXPRESS on Monday because they installed a complete HVAC 15 years ago. Doug (The Owner) worked out a reasonable number and by 3pm THE SAME DAY, I had a new Carrier furnace!!
I want to offer special recognition to Brian and Alex. These guys were amazing. Very friendly, experienced, clean and neat and answered every question I had. While I'm not excited to be laying out a large sun of money at this time, Doug, Brian and Alex were so easy to work with.5 Stars to you guys! Thank you, Lou and Maria R.

They are always very helpful and pleasant to work with. I had a problem with my air conditioner in the summer, it was 95 degrees on a Sunday and my air conditioner stopped working. I called them and within 30 minutes they had a service rep here to fix the problem. They have always been reliable, I wouldn't work with anyone else

Lyle and Doug were prompt, courteous and knowledgeable. They asked for our input and provided reasons for any structural changes to our home such as location of new vents. Very personable.

Savos performed system maintenance for AC start up. He’s been to my home the past few maintenance times as well as for a system problem I had. Always so knowledgeable and professional. It’s a pleasure working with him and BC Express who I’ve been using for about 10 years.

Sovas is professional, thorough, polite, answers all questions and I am always happy with his service. Pleasure doing business with him. Great asset to BC Express.

From start to finish, Savas provided excellent service and demonstrated a high level of professionalism and expertise.

First and foremost, Savas was extremely knowledgeable about AC units and hot water heaters. He quickly diagnosed the issues with both units and provided a clear explanation of what needed to be done to fix them. He also offered helpful advice on how to maintain both units to prevent future problems.

In addition to his technical expertise, Savas was also a pleasure to work with. He was friendly and approachable, and he took the time to answer all of my questions and address any concerns I had. He also communicated clearly and effectively, so I always knew what to expect throughout the repair process.

When it came to the actual repair work, Savas was efficient and thorough. He worked quickly to get both units up and running again, but he didn't cut corners or rush through the job. He took his time to ensure that everything was done properly and to the highest standard.

Overall, I was extremely impressed with Savas's service and would highly recommend him to anyone in need of HVAC or hot water heater repairs. His combination of technical expertise, professionalism, and friendly demeanor make him an outstanding employee who truly goes above and beyond to ensure customer satisfaction. Thank you, Savas, for your excellent work!

Savas was knowledgeable, warm, friendly & informative.

My AC unit is now ready for the summer.

BC Express installed a new hot water heater. They did a great job. They arrived early, were professional, left everything clean & neat. Would highly recommend.

Had a brief power outage, and our furnace shutdown. Called BC, and they sent a tech who arrived on time. Tech’s name is Alex, and he was able to get our furnace running in spite of the blower motor breaking down. Alex got things up and running, and explained the problem, and said he would put in an order for the new blower. Very happy with BC!

Alex was informative. He showed me proper use of my inherited thermostat and went over system details as well as upcoming electronic processdling with BC.