Eugene Adams Heating And Air Conditioning

compressor failing on my condenser and inside coil leaking on new house I purchased so I requested replacement quote. This company claimed they had to replace the ductwork, but also wanted to rip out all the vents that were on wall and put them in the floor leaving me with holes i'd have to remodel. And also wanted to put a second intake in one of the small bedrooms. I kid you not, the guy was laughing as he was telling us this, and laughed his way out the door.

It was as if the salesman didn't even want to be bothered with our house and was making sure of it. Seemed cocky and rude. I got very bad vibes and I could tell I would have arguments the guy in the future. Would never recommend. Extremely overpriced.

I met with 4 other contractors and this one left the worst taste in my mouth. Went with a contractor that was certified with more manufacturers that quoted a 3rd of the price for a top brand and even offered 10 year labor waranty.

Recently had New heating and air conditioning installed in a 20-plus year old home. The technicians were on time, polite and answered any questions I had during the entire process.

Their estimate was also reasonable compared to others. I would highly recommend.

After losing my central air, I called for a service call the next day. A tech came out that day ( hence the one star). I was charged a service fee of $ 100. Which I'm ok with, it has to be look at to see what the prob is.
after approx 10 min of looking n applying a voltage meter to my unit, & without taking any of the parts out the tech says he thinks it was my compressor. Since my unit was almost 30 years old it wasn't worth replacing it and it might make more sense to get a new unit. I decided to wait and just use window units until we decided what to do. Now if this was the end of it I would have given 5 stars but a few days later after my neighbors lost their central air they had a company that they have used before come out. They asked them to look at my unit too. This time the tech actually pulled out the condenser ( the starter) and cleaned out the unit of all the dirt and dust. He told me he is pretty sure the condenser is bad and not the compressor. He replaced the condenser and low & behold the unit fires up and works!!!! $100 buck for parts and service !!!!!
What I'm not ok with is when I'm charged for a service call, I expect my unit to be serviced and checked out. I don't feel that I received this. Whether this was from lack of knowledge or experience of the tech or because it is an older unit and it was just assumed that the compressor went, I'm glad we waited. I will be replacing this unit due to its age in the very near future but I'm definitely not using this company. I'll be using the company that actually fixed my unit, thank you Bellmawr HVAC !!!!!!

Billy is very helpful and responsive. My parents A/C failed. Billy offered to bring window A/C unit until he could install new system. My parents are in their 80s. He brought it and put it in. Thank you Billy.

The owner is very responsive and solution oriented. After a miscommunication the owner made everything right with excellent customer service. The workers there are very productive and did above quality work. I will recommend this company to anyone with HVAC needs

fast great service . told us didnt need a more expensive repair which we expected they could have lied. fixed minor problem. used them before thier prices are fair and the techs all seem great. lots of other companies can tell u anything and charge accordingly. thank u mark and ken at mini trail bikes inc.

Excellent work, reasonable price. Besides new heater and a/c converted our house from propane to natural gas. Highly recommend. They will impress.

Installed my system - were very professional, cleaned up after themselves, answered all my questions and were extremely helpful. I would recommend them to anyone who wants a company who cares about their clients.

This is an incredible organization. The level of integrity and respect for customers is incomparable to their competitors who I have used before. They handled my concerns with the highest level of urgency and empathy. A gold standard in the industry!!!

Great equipment at a great price! Ted was not pushy. The install crew did a great Job and it is neat and clean!