Harris Plumbing, Heating, Air & Electrical
Amenities
- Wheelchair accessible entrance
Harris Plumbing, Heating, Air & Electrical Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Joe Kryston
The whole operation at Harris plumbing was absolutely the best I have ever been involved in. We had a big problem and they were out the next day. Told us what had to be done, went over financing and we got a decent rate. That was on Friday, Monday they went to work and completed the whole job by the end of the day. The workmanship of Mike and his crew was great. The fit and finish of the job was standout. After the job was completed, Mike made sure that all they mess was fully cleaned and all trash was gone. We are extremely happy with Harris Plumbing
Looking Forward
Jason S replaced my hot water heater today. He was very professional, competent, and did exactly what he said he’d do. Highly recommend him and his company.
Richard Paul
The first gentleman who did the initial plumbing made a mistake with the downspout measurement. The second gentleman repaired the issue but charged me an additional expense. I shouldn't have to pay for their mistakes. I will never use this company again.
stephanie shields
Had a active water leak from a pipe in my basement on a Sunday. Called the service who contacted the on call team Immediately after getting off the phone with service got a text for an appointment on Monday. Luckily a friend came out and fixed the problem.
Tonya Howell
Kevis Smith is an excellent technician. He checked everything on my heater and after explained everything that needed taken care of. I would recommend him to everyone. He is very professional. Thank you Kevis for your help.
lovinglife vargas
Today I had Marlin and Eric come and install a brand new hvac unit. Both guys were so pleasant and experienced as well as professional.
This company is truly awesome. From the customer service when you initially call to having your needs met.
I will continue to use this company for all of my electrical, heating/ cooling needs and anything else they service.
Thank you so much
Eric T. Lynch Sr.
Nathan is very knowledgable. He educated about each step while he took time to do professional work. An amazing job on repairing our HVAC unit.
William Carpenter
Kevis smith did a great job on site. He was very through at explaining to me what was wrong and how to fix it. I would like to thank Harris plumbing and Kevis for a job well done
Maricsa Morales
Very pleased with the toilet repair that was done. The technician Wayne Simpkins was very professional and knew what he was doing and cleaned up the area nice. I’ll be using them again in the future.
Richard Cooke
Dane the service tech was polite and knowledgeable. He diagnosed the leak under our sink as a faulty disposal and faucet. We ordered those items and he installed them without a problem. We were very pleased with his work.
On the other hand however, we had a difficult experience with the dispatch team who scheduled him. I called their office on Sunday to let them know we had the parts and asked to be added to the schedule for the coming week preferably Monday. I was told they had an opening on Tuesday morning. I told them that would be fine however I had an appointment at 1 o’clock but I was assured he would be at our home well before that and complete the work. By 11:30 Tuesday, when I called the office, they said they had no way to contact the tech or provide a time estimate, so I had to cancel. I asked for an early am appointment and was told I was the first appointment Thursday and he would come between 8-9 am. When no one showed by 10:30 I called the office and was told again they have no way to contact the tech to give a time estimate which was extremely frustrating.
Instead of a providing a professional response, the woman was argumentative and rude when I complained about their poor customer service.
This is by no means a complaint about Dane, when he finally arrived, he explained that he had another job before me and that he has no control over the dispatch office and how he is scheduled.
Yes, the work was finally completed, but it could have been handled more efficiently and courteously.