Courteous and helpful staff on the phone. Courteous and helpful staff who go to you site for you heating and a/c needs. Staff also arrives in the allotted time that they say they will arrive and they will also let you know ahead of time when they are approaching your location. I definitely recommend this company for your maintenance needs and for installation of new heating and a/c unit if your existing unit(s) needs replacements
After sweltering through too many NJ summers without central air, my husband and I decided to put in a proper AC system this year. Since our house was built in the 1920s with radiant heat (no ducting) and almost no closets (where one might hide such ducting), we knew it was going to be a big, complicated job, and thought we'd need something like high-velocity AC. Tom came out, took a look at our situation, and explained a number of different options, finally designing a system ideal for this peculiar old house: dual Mitsubishi units (one in the basement, to cool the first floor, and one in the attic, to cool the second), with all ducting confined to the utility spaces. He accommodated our schedule for installation exactly as we requested it, was up front about costs, and didn't go over budget (he even upgraded a portion of the system at no additional cost to us). Perhaps best of all, his team was amazing: his guys (especially Mark and Jason!) were punctual, professional, patient, they explained everything as they went along, and they consulted me if they needed to make a change. They were also incredibly neat; they put down canvas to protect my (beloved) wood floors, and managed to do five days' worth of significant construction without doing any damage. They didn't even scuff the paint in our (super narrow) hallway, going up and down to the attic. And they installed a system that makes our basement and attic look very sleek and space age. I am always impressed by people who are good at what they do, and these guys are the best!
Gentlemen ( Technician) came out to House , Covid Safe, Mask, explained the Problem to Wife and I. Very Courteous And Professional. Thanks for Help, Rich and Sandy
P.S. This Company coordinated the Conversion from Oil to Gas, removed the old System, Had a CERTIFIED TANK REMOVAL COMPANY, REMOVE, CERTIFY RESULTS OF SOIL TO THE STATE , and get ALL PERMITS. THE PRICE OF ALL OF THE ABOVE WAS REASONABLE AND FAIR. ONCE AGAIN THANKS FOR YOUR HELP AND SUPPORT IN MAKING THIS PROCESS A SUCCESS.
great owner and staff ,very honest responded to our needs in a timely manner. all products high quality with very fair price.highly recommend wards heating & ac. this company been in business since advent of steam engine.
ward heating and air are the best . we had heater, a/c and water heater installed by them and we are completely satisfied with the work they do.we also have them check all units out annually. their pricing is also very fair. give them a try , you will be happy you did !
Installed new furnace and they were Johnny on the Spot with everything. Would highly recommend them. Will use them next time for water heater when time comes for new. Will also have them service my split unit and AC from now on as well.
Excellent service from the estimate through installation. Had the small company feel where you know you can reach someone and get a response if you have any questions!
Very good company and staff,always on time,punctual. Cleaned up nicely after installing air conditioning sytem,recommended for your service needs and installa👍
Boom Kunana
Courteous and helpful staff on the phone. Courteous and helpful staff who go to you site for you heating and a/c needs. Staff also arrives in the allotted time that they say they will arrive and they will also let you know ahead of time when they are approaching your location. I definitely recommend this company for your maintenance needs and for installation of new heating and a/c unit if your existing unit(s) needs replacements
Zena Meadowsong
After sweltering through too many NJ summers without central air, my husband and I decided to put in a proper AC system this year. Since our house was built in the 1920s with radiant heat (no ducting) and almost no closets (where one might hide such ducting), we knew it was going to be a big, complicated job, and thought we'd need something like high-velocity AC. Tom came out, took a look at our situation, and explained a number of different options, finally designing a system ideal for this peculiar old house: dual Mitsubishi units (one in the basement, to cool the first floor, and one in the attic, to cool the second), with all ducting confined to the utility spaces. He accommodated our schedule for installation exactly as we requested it, was up front about costs, and didn't go over budget (he even upgraded a portion of the system at no additional cost to us). Perhaps best of all, his team was amazing: his guys (especially Mark and Jason!) were punctual, professional, patient, they explained everything as they went along, and they consulted me if they needed to make a change. They were also incredibly neat; they put down canvas to protect my (beloved) wood floors, and managed to do five days' worth of significant construction without doing any damage. They didn't even scuff the paint in our (super narrow) hallway, going up and down to the attic. And they installed a system that makes our basement and attic look very sleek and space age. I am always impressed by people who are good at what they do, and these guys are the best!
Father 66
Gentlemen ( Technician) came out to House , Covid Safe, Mask, explained the
Problem to Wife and I. Very Courteous And Professional.
Thanks for Help, Rich and Sandy
P.S. This Company coordinated the Conversion from Oil to Gas, removed the old System, Had a CERTIFIED TANK REMOVAL COMPANY, REMOVE, CERTIFY
RESULTS OF SOIL TO THE STATE , and get
ALL PERMITS.
THE PRICE OF ALL OF THE ABOVE WAS REASONABLE AND FAIR.
ONCE AGAIN THANKS FOR YOUR HELP AND SUPPORT IN MAKING THIS PROCESS A SUCCESS.
Robert Anzalone
great owner and staff ,very honest responded to our needs in a timely manner. all products high quality with very fair price.highly recommend wards heating & ac. this company been in business since advent of steam engine.
lorraine ryan
ward heating and air are the best . we had heater, a/c and water heater installed by them and we are completely satisfied with the work they do.we also have them check all units out annually. their pricing is also very fair. give them a try , you will be happy you did !
Maria-Larry Davis
Installed new furnace and they were Johnny on the Spot with everything. Would highly recommend them. Will use them next time for water heater when time comes for new. Will also have them service my split unit and AC from now on as well.
Justin M.
Excellent service from the estimate through installation. Had the small company feel where you know you can reach someone and get a response if you have any questions!
Eric Bone
Very good company and staff,always on time,punctual. Cleaned up nicely after installing air conditioning sytem,recommended for your service needs and installa👍
tim obrien
Tom came out when the scheduled tech got held up, diagnosed quickly and fixed...i have used this company for 4 years. no company is better
Rose DiVece
Family owned and operated , I have known the Ward family for years and I would recommend them highly.