Advanced Mechanical Services

Great service, great people ! Thank you Jack and whole staff members!

Advanced Mechanical Services is a gem! Although it’s the height of the busy season, AMS serviced our urgent need promptly. Their bid came in $800 less than the nearest competitor. They found a cost efficient solution to restoring an out of warranty unit. [Other HVAC companies, including my local utility provider, insisted the entire system needed to be replaced at a price of over $12k.]. Best of all, the AMS technicians were courteous, deeply knowledgeable, patient with my many questions, tactful in dealing with my HOA rules, and simply friendly, with no ego “expert” attitude. AMS has become my first call from now on. [I am not affiliated with Advanced Mechanical Services in any way; just a satisfied customer.]

We had an excellent experience with Mr. Jack Mulligan, General Manager and his AMS crew. Very professional, knowledgeable, courteous and punctual. AMS has upgraded HVAC equipments in our building amidst harsh winter conditions. There was a day when the tools froze due to heavy snowfall and further getting converted into ice due to sub-zero temperatures due to gusty winds. Nature did not bother the well-skilled and committed technicians. Even after the installation, Jack and his team made themselves available to educate us for energy efficient functioning and periodical maintenance of the equipments.

Ms. Carlinha Fontenele, Office Manager provided an outstanding back office support. She always stayed top on the project by staying well-updated between her office and us as clients. From procuring until registering the equipments for warranty, Ms. Carla gave unparalleled customer service.

I highly recommend AMS.

Thank you AMS for helping us stay warm in winter and cool in summer.

Wish you good luck in all future endeavors you take as a wonderful family called 'Advanced Mechanical Services'!

Be aware dishonest company!!!
A manager, Anas came to my apartment 2 hours later then the scheduled appointment for Island Aire PTAC unit (combined cooling & Natural gas heating system) repair. He recommended to replace whole unit because the compressor was designed unable to repair & cost was $2800 after check the system. The paid visiting charge $125 will be be applied if I order new unit( I found their website described "Free estimation" later). Another repair company fixed it by replace a starting capacitor and cost is only $120.

Had an appointment scheduled for 1pm today. This was confirmed 3x by the receptionist Jamie.

It was then re-confirmed the day before and the day of.

I called at 12:30pm to find out that the person for the appointment was running 30 minutes behind. I call again at 1pm only to find that they are now an hour behind.

I receive an email at 2pm that they will not be able to make it today. The receptionist Jamie was insanely rude with no regard or concern for my schedule. Never in my life have I dealt with this terrible of a customer service experience.....and I haven't even purchased anything yet!

-Steve

AMS is wonderful! Very professional and easy to work with. Well within budget, and they always come when I call! Prompt, knowledgeable, and professional staff and technicians.

I used them to install a new heat and cooling system for my house ---I couldn't have asked for a better company to deal with--Honesty is hard to find in this business --but these guys are honest, respond right away, they know what they are doing --I am very happy with the results

AMS was fantastic…good prices, friendly crew from the field techs to the office. Really helped us out & provided high quality workmanship. Definitely recommend them!

I highly recommend advanced mechanical side jack provided me with the best system The price was excellent the insulation complete professionalism and very detail to perfection I was very impressed with the work they did

Came on time, very thorough and communicative. Very happy with my service!