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Amenities

    Royal Air Heating and Air Conditioning Reviews - 62

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    chris k

    I used their service twice this year. First was for a full HVAC replacement and the second was for an insurance claim for my heater and HVAC after some issues with a water main. Overall there quality and response were unmatched to the other companies I reached out to when first seeing options for a new HVAC unit. Ed took the time to sit down with my wife and explain the options and benefits to his suggestions which looking back now were truly correct and accurate. He didn't waste our time and customer service was unmatched compared to the others we had quote us. They were fast to respond when our air went out during the hot summer needing the new unit in the first place, and when doing our insurance claim worked around our schedule to get everything done quick. I was beyond happy with the way Ed, Tim, And Carlos treated me and my wife. Thanks again Royal!

    Abdullah Shabazz

    This is the best customer service I have experienced. They did the job effectively & it was affordable. If I ever have any other issues, definitely coming back.

    Shantel Scott

    I was very pleased with my experience with Royal Air Heating and Air Conditioning. The installers were friendly, considerate, punctual, and efficient. The installers were also easy and pleasant to talk to. I was so happy to meet the installer, Margie, as she seemed to understand what I needed. In addition, I fully appreciate the team honoring the estimate that I was given and avoiding any unexpected expenses on the day of installation. Without hesitation, I would recommend use of this company! Thank you for an easy install day!

    Edmund Faiella

    It’s hard to find a company that stands behind their product, service and support.
    Royal Air is one of those company, from installing the new HVAC to maintaining the units afterwards.
    Eddy and his team are passionate, caring and supportive, and responsive to my system needs.
    I highly recommend Royal Air to anyone that needs a new HVAC system, service or maintenance.
    Thank you Eddy and team for the great service.

    Cynthia Bulman

    Royal Heating was very responsive to my inquiry on converting from oil to gas. New Boiler installed in less than two weeks. Very professional technicians/installers. Very pleased with the installation. I would recommend this company.

    Amanda Collins

    I got a new condenser and furnace installed in my new home by Royal and they were great. The gentleman who came out and originally looked at out system and gave us a quote was extremely knowledgeable and worked to come up with solutions to a condensation problem we were having as well. The men who came and installed were great as well. overall a great experience and I would highly recommend!

    Nick S

    Timothy and Carlos where very very good. Profesional excellent work. My air is ice cold. Eddie is also an amazing person. If you need anything heat/ac related I would most definitely refer them to all my freinds and family.

    Frank van Hemert

    I wish I got the name of my tech because he was amazing. I went through a few HVAC companies and no one was able to see and explain things like him. Went over and above to make sure I was set up properly and gave me honest feedback on my system. Thank you so much!

    Wing Choy

    Our aging A/C blower died during this terrible heat wave. My neighbor recommended Royal Air since they have very good experience replacing their two units early this year. We originally signed the contract to replace our two units which was scheduled for 11 days due to heavy summer volume. Eddie was able to reshuffle some appointments and do our install in 5 days (a life saver in this heat wave). The crew is super professional. When you see the owner can be part of the crew and do the install himself, you know he know his craft. I am very happy with the install and would recommend them to any friends and neighbors.

    kathleen smith

    The team came out to my home three times. The first time to inspect-$75 and provide a quote for some work to be done. They made a follow up appointment for the repair, but a tech came out unaware of what he was there to fix and they charged me again $75. The part to fix my furnace came in and was properly repaired. They never corrected the charge and refused to pay it back blaming me for the miscommunication. Never again.

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