Garden State Air Conditioning

Had issues with furnace short cycling and heat not available despite the blower running.

All Seasons came out and diagnosed as broken heat exchanger and completely dismantled the furnace and red tagged it Unfortunately he also turned off the gas line to the water heater.
Lovely.
I wanted a second opinion because they pushed to see if I wanted to purchase an ac unit as well. No, my ac is fine. Couldn't get an immediate quote until 2 days later from a phone call.

Oceanside came out and diagnosed the same problem and wondered in amazement why the previous tech disconnected everything. He immediately gave me a quote for a York but I wanted a Carrier. He said he would get back to me on the following Monday. Today was Friday.

I did the research and discovered that York is an inferior brand with repair issues.

I decided to call Garden State because after researching about Carrier, the business must be a licensed dealer and have the techs be certified to install their product correctly. Garden State holds an A+ rating from BBB. Almost all reviews are positive and the negatives are resolved with a response.

Huh...Oceanside isn't a licensed dealer and they were offering to sell me a Carrier, which turned out to have a lead time of 6-8 weeks. Shocking. You aren't a dealer. Next.

Jim from Garden State, the owner who's business goes back generations believe in the ultimate business model. Treat your customers with honesty and respect as if you were dealing with one of your relatives and in return loyalty lasts a lifetime.

Jim personally came out the night of my initial call and guided me honestly to what I needed and why. I wanted an infinity high efficiency 96, their top model. Unfortunately, my basement could not accommodate a high efficiency model without creating a new exhaust through the house. He doesn't even carry the Infinity model because it's prone to breaking down due to its numerous electrical sensors.

I was offered the Comfort Model 80 with 90K btu. I wondered why not the Performance and he said it's all marketing. I agreed and had the furnace installed two days later. His quote was a thousand less than Oceanside with a York.

The following day, I had reservations as to my decision and did more research on the diff between Performance and Comfort. I discovered a blog from a HVAC tech of 30 years, who mentioned that you are wasting your money. The two stages is nothing more than smoke and mirrors that actually consume more electricity to run, quoted from the Society of HVAC Engineers assessment of this new technology.

Thank you Garden State. I will be calling you for my future ac needs and have my furnace inspected every year by you

When I came home on Tuesday afternoon to a loud hissing noise and water gushing from beneath me 7 year old AO Smith water heater with a 6 year warranty. I called Garden State and first spoke to the receptionist and explained what happened and asked if they did emergency service (who can live without hot water). She was very sympathetic and connected me to James. James was super. He asked me a few questions and he had all he needed to know exactly what I needed. He quoted me what I consider a fair price that included a Bradford White Water Heater with a 7 year warranty and installation. He promised that someone would be at my house between 9 and 9:30 the next morning and would have it done in less than 2 hours. A two man crew arrived at 9:15 and finished the job in about 1.5 hours. They were super courteous and professional and answered all of my questions and shared with me what I needed to know going forward. They also registered the product with Bradford White for me in my name and they arranged for the permit to be issued and for the inspection to take place at my convenience. Amazing! Although I lament losing my water heater so unexpectedly and having to spend money that I did not want to spend, this was an excellent experience. If my experience is representative of their customary and usual work, I highly recommend Garden State for any of your needs for which they provide a service.

We've used this company for more than 30 years. They've always been there when we need them. From the initial installation on this house all those years ago to replacing the furnace and a/c, they're always professional, clean, and get the job done right the first time. They come out twice a year to maintain our system, and always promptly respond if we have a problem. Their techs, and their office staff, are always courteous and know their stuff. Happy to do business with them -- they've become like family. And their prices are fair too.

Good service for putting in mini splits for my house in April 2019, and good people working for them. They are careful of your home and respectful to deal with, and owner Jim Gall, set me up for new AC unit and took me a year to pick a reputable company ! Am happy with service calls and Gary very good service technician, who they send out each time. Is a winning company !

The office staff (Vicky) of Garden state Air condition are simply wonderful, extremely professional and responsive. Anthony their technician was very knowledgeable and was willing to go the extra mile by understanding the dire situation we were in with the township of Manalapan. He was able to mitigate every scenario that the township was throwing at our face and performed the services with a smile on his face. I wish there are many more Vicky’s and Anthony’s in the service industry. Take a bow Garden state A/C you guys are simply the best . You deserve every accolade that is out there for you.

We have used Garden State Air Conditioning for 30 years! Yes, they are that good! And just yesterday, my 89 year old mom was without heat and they made it over there within the hour! They fixed her heat, which required 2 hours of work time.
Her heating contract with a competitor had been out to her home on several visits in the prior weeks with no sustainable results. What does that tell you!
Thank you Jay and Gary for keeping my mom warm in her home. So very grateful for your outstanding service.
Cindy Gittleman

This is a top flight service. Our AC went out last night. We called and they were at our house first thing this morning. Gary is one of their top professionals. He identified the issue immediately...a small part which he had in the truck...We even got a follow up call from the office to make sure everything was Ok. We have used them for the past few years.

I called and they had someone out same day during one of the snow storms. Gary was super friendly and did a great job. I will be recommending them . The customer service was great and they are reasonably priced.

I have used Garden State AC for many furnace and AC issues. Never had a problem scheduling. They are always on time for appointments. And their pricing has been very fair.

Very respectful, reasonable, and honest! The service is great for the price you pay , definitely better service than what you would pay for elsewhere. I've looked at so many other companies, but garden state is the only one that makes you feel like your family , maybe a little better lol depending on your family! Dont take my word for it ,give them a call and tell them jay sent you 😊