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Chapman Bros. Plumbing, Heating and Air Conditioning Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephen Cohen

Juan came out in 45 minutes after we placed an urgent call to Chapman Bros that our AC wasn’t working after normal business hours on a Saturday evening. He quickly diagnosed the issue, explained it to me thoroughly, and made the appropriate part replacements smoothly to get our condenser unit working again without having us have to make a total condenser replacement. It was back working in a half hour. We’re so happy we found Chapman Bros in the area!

Paul Heroux

Chapman Bros. Is the most responsive plumbing and heating company that we have ever engaged. They are quick to respond whenever we have had a problem and they have never failed to resolve the problem. Today it was John who was able to identify the problem and fix it in short order.

Greg Outwater

Really impressed with Chapman Brothers! They are professional, fair and punctual. Our service technician had a great attitude - he was able to troubleshoot our HVAC issue
quickly and get it resolved. Great outcome. Highly recommend Chapman Bros.

Edwina Rivers

I have an elderly mother staying with me. Arrived home to a chilly house. Realized the heat was not on. Called one guy who said he was charging close to $500 just to come out. We contacted Chapman Brothers and without hesitation, the technician came out, located the issue swiftly. The repair took all of 20 minutes and he was on his way. Price was very reasonable. Thank you for keeping my Mom comfortable!

R Ullman

I was able to get an appointment when I needed it. Nick arrived on time and was able track down my 2 plumbing leaks and fix them promptly. He wore shoe booties and left the house clean. Thanks for a job well done.

Johnny Good

The absolute worst
& their incompetence cost me thousands of dollars!

Long story short- they were hired for years to maintain my heating system that came with the home. Their guys showed up for 10 minutes each time then left. Maintenance takes alot longer than 10 Minutes. Had a major problem with the system since it was not appropriately taken care of. I Fired them as I discovered they were scamming me. Reported this to the owner who didn’t believe me and brushed me off.

I since Hired a reputable company to fix the problems their maintenance scam and they could not believe the state of my heating system. Due to their lack of maintenance while getting paid for it, my system basically needs to be replaced!!

Stay far away- beyond awful customer service as well!!

linda a duke

Chapman Brothers are always there to answer my call and schedule an appointment for the next day. They have handled many an emergency. I am grateful for their steadfast support.

Patrick Giacobbe

I had my water heater replaced by Chapman Bros. Service man John was very manerally and professional. He went over all the work that needed to be completed and the cost. The job was completed without any issues, neat and orderly. If the Bradford White water heater lives up to its warranty I will be very satisfied. The service was excellent and I would highly recommend Chapman Bros for your plumbing needs.

Branden R

My AO Smith gas water heater finally went out (tank was leaking) after 10 years, so called Chapman Bros., and they were able to come out the same day for a quote and replacement. Nick and Juan showed up, they were quick, professional, and looked like they did their best to make sure that I was satisfied. After some research online and Chapman's confirmation, I went with a Bradford White as they're probably the best choice for gas water heaters.

Joey Peluso

I called Chapman because I had no heat on Friday February 3, 2023. The technician that called me back told me he would be there in 30 minutes, to my suprise he was there in 29 minutes. I have used Chapman plumbing and heating before, and I can tell you from experience that they are very reliable, and it didn't cost me another mortgage. Very reasonably priced. A very good company. Nobody paid me for this review, nor any free services. I speak only the truth.

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