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Craig Miller
Our boiler recently cracked (right before the cold is coming in). We called Good Tidings on a Saturday afternoon and they were at our house within 1 hour.
Upon learning we needed a brand new boiler Good Tidings was available the very next day to install. Their technicians arrived at our house promptly the next morning and did an excellent job installing the new boiler. Their employees were extremely courteous and did an excellent job cleaning up.
Steven M. was extremely helpful in explaining the ins and outs of the new system and had excellent knowledge of the heater.
Thanks again Good Tidings. Great Job. Nice and warm now!
Rick Sutton
After assessing the job, Dave proceeded to offer me various pricing options for the repairs I needed. He was thorough in his explanation of the repairs he would make. Dave was exceedingly professional and responsive to all my questions. Good Tidings completed my job in reasonable time, did highly professional work and left my home as clean as they found it. Love their workmanship and will highly recommend Good Tidings to my neighbors and friends. Great job!!
Alexandra Jaeger
We had excellent service from Good Tidings! Our air conditioner broke during the hottest week of the year. We had another company come in, charge us, and tell us nothing was wrong but it was still broken. Thankfully, Good Tidings came in and within an hour was able to tell us exactly what was wrong and fix our air conditioner! They did an excellent job explaining everything and talking us through reasonable pricing options. We'll definitely be using them again!
Pamela Berardinelli
Extremely satisfied with Good Tidings! Great staff from the initial phone call placed to the excellent service performed by Steve the technician. Everything was explained about the work needed to be done, not to mention their trucks are fully stocked with various parts in order to complete the repair. Great company with most importantly, integrity!! Would highly recommend Good Tidings!!
Paul Brooks
Used Good Tidings twice: once in late June when the A/C went out and then just recently to do some repairs & maintenance on the furnace. Both times they were totally professional and reliable - from the initial phone call to the specialist explaining the work being done as well as the billing process. Very thankful for their service and highly, highly recommend.
Jax Giddes
I have used Good Tidings many times within the last 3 years for both Heating\AC repairs, Plumbing and most recently a full installation of Furnace & AC Unit. Their customer service is excellent and in-personal service techs are professional/friendly as well. All requests are treated with urgency (including an evening call on New Year's Eve). Our Service Pros (Victor, Roy & Austin on different occasions) were efficient, friendly and a pleasure to work with.
Heather Stober
Good Tidings recently came to my home to install a new boiler. From the moment I got on the phone with them I knew I selected the right company. Excellent customer service and easy scheduling pinpointed to the time I needed, not an outrageously long window of time.
The technician explained the process in clear terms and explained the pricing honestly, so I could see my options. No high pressured sales tactics, recommendations or suggestions to purchase unnecessary products or additional equipment from them.
As promised, the work was completely quickly, quietly and cleanly! I can honestly say I am a satisfied customer and will not seek services from another company. The technicians were friendly and started working immediately.
I will continue to use Good Tidings again in the future as they were so honest, upfront and friendly from the start. Good Tidings offers what many other companies won't; fair pricing, professional knowledgable technicians (who clean up when they leave), great customer service, and they show up on time.
Thank you Good Tidings for your great service you have gained a customer!
Lauren Wojcik
We had a great experience with Good Tidings and have already recommended the company to friends. We had an issue with our cast iron baseboard system leaking and Good Tidings sent a gentlemen who was knowledgeable on cast iron. He was able to fix the problem rather than replace the entire system. The prices were very reasonable and they were extremely professional.
Erik Iversen
Good Tidings was helpful from the time I first scanned their new website (easy to navigate and you see all the plumbers right there lined up in front of their pretty trucks). I discussed the project with Luke who was responsive and helpful setting up an appointment - then they called the day of, to let me know Steve was on the way. Steve and I went over the details of the project and they were very accommodating and helpful with pricing and the job (still in progress_ is so far very satisfactory) - 5 stars!
Robert Tomesko
Steve did an amazing job. He was here in a timely manner, kept us informed of the problem and work that needed to be done, was polite and kept the work area clean. The problem was resolved quickly. Steve was very knowledgeable and friendly during his visit. He took great care of our home and did an excellent job with the repair. We are both happy and pleased with his service and the treatment we received while he was working with us.