I'm glad the first company didn't answer their phone during open hours, I'm also glad the 24 hour service company gave me a window of arrival of 6-10 hours later. I'm especially glad John answered his phone and Dalton was able to make it there 1-1/2 hours later and fix it before the 90 plus degree temperature set in with a dead AC. Honest, knowledgable, and professional. I will call them first every time now!
The best in the business. John and company are always professional, knowledgeable, timey, informative, and the goes on. I can't recommend this company enough and I'm thankful for finding them.
Unbelievable customer service! I had my central AC diagnosed by a “large company” and they said it was “non-repairable” and would cost quite a bit for a new one. John at Temp by Design was recommended to me. I called and he found time a couple days later to come to my townhouse. I wanted a quote for a new central AC system however he wanted to take a look at what might be wrong with the current “non-repairable” unit. I was gobsmacked when he diagnosed the problem and easily fixed it in just over an hour! John is very professional and explained everything he did. Plus most important I know he’s a great businessman and can be trusted. When it’s time for any HVAC work in my home I will only call Temp by Design!
My wall unit air conditioner decided to break right before a brutal heat wave 😩😩. I called John frantic to get it fixed. John was professional, compassionate about our situation and reassuring to us that he would get out to us that same day. He arrived in the sweltering heat and did an amazing job finding the problem. Within an hour, we were up and running again. Cool as can be!!! I was never so thankful to him for all that he did and would highly recommend him to family, friends, acquaintances or anyone that may need HVAC services. Top notch service combined with professionalism and friendly personality. John saved the day for us when it really counted!!!
I have used John for 15 years for both repairs and replacement of our HVAC equipment. He's always responsive, even if there is 2 feet of snow outside. Latest project was a rooftop package unit replacement. John's price was very fair and he beat others turnaround time by weeks. He's always reliable, professional and personable and I highly recommend him.
My OLD central air system was malfunctioning and John was able to fix the problem without having to replace it. He was on time, polite, honest, affordable and very professional. I am so happy with the whole experience and will recommend Temperature By Design and specifically John to everyone!
John is absolutely the best. He is intelligent and able to figure out the most difficult situations. John is personable and fun to work with. I’m not sure if I have met a better technician. He is responsive and capable of sourcing equipment fast and efficiently. I own 9 restaurants and John is the only guy I call Dan Fraser Great NH Restaurants.
Excellent service! My AC stopped working at my business (during a heat wave), John came out right away and fixed it. He kept me informed of everything he was doing along the way. Extremely knowledgeable, and will absolutely call John again!!!
Great company all around. Met John in 2016 and he serviced my hotel along with multiple other properties that the management company owned. He’s always on time and give the best prices around. He will answer any question you have and will always give the best/quickest options for repairs/replacements. He goes above and beyond whenever I need him to service any of my equipment. Great communication and great customer service all around. Would highly recommend to anyone having any HVAC/R issues. He will get the job done every time no questions asked. Don’t hesitate to give them a call!
If you want peace of mind, call Temp by Design. John Caires from Temp by Design may be the best trades person I have dealt with in my 25 years of self employment. We have three restaurants that Temp by Design services and when there is an issue John takes care of the problem timely and intelligently. He gives you all the smart options and recommendations. He has yet to steer me wrong. I have so much confidence he is my only go to guy and I don't ask for quotes or pricing from him or anyone else to compare to John's. He is honest, decent, gets the repair or project done, and I have no worries.
J. Roc.
I'm glad the first company didn't answer their phone during open hours, I'm also glad the 24 hour service company gave me a window of arrival of 6-10 hours later. I'm especially glad John answered his phone and Dalton was able to make it there 1-1/2 hours later and fix it before the 90 plus degree temperature set in with a dead AC. Honest, knowledgable, and professional. I will call them first every time now!
Rick Palmer
The best in the business. John and company are always professional, knowledgeable, timey, informative, and the goes on. I can't recommend this company enough and I'm thankful for finding them.
Mark NH
Unbelievable customer service! I had my central AC diagnosed by a “large company” and they said it was “non-repairable” and would cost quite a bit for a new one. John at Temp by Design was recommended to me. I called and he found time a couple days later to come to my townhouse. I wanted a quote for a new central AC system however he wanted to take a look at what might be wrong with the current “non-repairable” unit. I was gobsmacked when he diagnosed the problem and easily fixed it in just over an hour! John is very professional and explained everything he did. Plus most important I know he’s a great businessman and can be trusted. When it’s time for any HVAC work in my home I will only call Temp by Design!
Kathleen Arlin
My wall unit air conditioner decided to break right before a brutal heat wave 😩😩. I called John frantic to get it fixed. John was professional, compassionate about our situation and reassuring to us that he would get out to us that same day. He arrived in the sweltering heat and did an amazing job finding the problem. Within an hour, we were up and running again. Cool as can be!!! I was never so thankful to him for all that he did and would highly recommend him to family, friends, acquaintances or anyone that may need HVAC services. Top notch service combined with professionalism and friendly personality. John saved the day for us when it really counted!!!
nhdoc99
I have used John for 15 years for both repairs and replacement of our HVAC equipment. He's always responsive, even if there is 2 feet of snow outside. Latest project was a rooftop package unit replacement. John's price was very fair and he beat others turnaround time by weeks. He's always reliable, professional and personable and I highly recommend him.
September Ingram
My OLD central air system was malfunctioning and John was able to fix the problem without having to replace it. He was on time, polite, honest, affordable and very professional. I am so happy with the whole experience and will recommend Temperature By Design and specifically John to everyone!
Dan Fraser
John is absolutely the best. He is intelligent and able to figure out the most difficult situations. John is personable and fun to work with. I’m not sure if I have met a better technician. He is responsive and capable of sourcing equipment fast and efficiently. I own 9 restaurants and John is the only guy I call
Dan Fraser Great NH Restaurants.
Katie Knight
Excellent service! My AC stopped working at my business (during a heat wave), John came out right away and fixed it. He kept me informed of everything he was doing along the way. Extremely knowledgeable, and will absolutely call John again!!!
Marty Joseph
Great company all around. Met John in 2016 and he serviced my hotel along with multiple other properties that the management company owned. He’s always on time and give the best prices around. He will answer any question you have and will always give the best/quickest options for repairs/replacements. He goes above and beyond whenever I need him to service any of my equipment. Great communication and great customer service all around. Would highly recommend to anyone having any HVAC/R issues. He will get the job done every time no questions asked. Don’t hesitate to give them a call!
Patrick McDermot
If you want peace of mind, call Temp by Design. John Caires from Temp by Design may be the best trades person I have dealt with in my 25 years of self employment. We have three restaurants that Temp by Design services and when there is an issue John takes care of the problem timely and intelligently. He gives you all the smart options and recommendations. He has yet to steer me wrong. I have so much confidence he is my only go to guy and I don't ask for quotes or pricing from him or anyone else to compare to John's. He is honest, decent, gets the repair or project done, and I have no worries.