Paradigm Plumbing, Heating & A/C - Hooksett

Recently we had an after hours emergency and Paradigm came out quickly, fixed the issue and had the heat working in no time. We are so grateful to Steve for helping us out. Everyone we spoke to and worked with at Paradigm are very kind and courteous and we highly recommend their services.

A week before we were set to move, our central AC stopped working. We needed to have it evaluated and fixed ASAP. The fix was worse than expected and needed a new condenser. The team was able to rearrange schedules and expedite the delivery of the parts needed to get it fixed before we closed. We have always had a good experience with Paradigm when we've used them in the past. But they really bent over backwards to help us this time and it was very much appreciated. Thank you.

I have a Kedel Pellet Boiler for almost 5 years I love it. Just this past week it failed I am in NH and you need heat up heat in the winter. I called Paradigm who installed the system and they were very responsive however the part they needed may take up to two plus weeks to deliver because of an unusual shortage. They worked hard to find this part and in fact the owner Steve drove over two hour aways away to get this replacement part for us. There was a Northeaster coming in a day and because this was coming up to a weekend I probably would have to wait several days for this part and fixing my heating system even if it was overnighted. Steve offered to come that night late into the evening to repair the system however I suggested any time the next day would work best for us. I did have a gas fireplace that was throwing off some heat. Steve the owner came first thing in the morning to repair the system because his technicians were already schedule for other jobs. Thank you Paradigm you are the best!

Connor was a delightful young man to deal with. He explained everything in detail. Very efficient, checked his work twice before he left. Highly recommend this company.

The people at Paradigm Plumbing (both office staff and plumbers) have been nothing but amazing. My husband and I recently decided to switch to Natural Gas after moving into a new house with an old, leaky oil tank. The folks from Paradigm went out of their way to help us get financing for the work and were patient enough to stick with us through many factors that continuously pushed the work back (none of which were their fault). Once they were able to come into our home and begin their end of the work, they were quick, clean, friendly and knowledgable. We have had many smaller projects completed by Paradigm, but this was by far the biggest and I wouldn't have gone any where else. As long as we live in NH, they will be our only plumbers. Reggie, Brian, Ryan, and two other great guys with names I can't remember did all our work and we are so pleased with the outcome. Their customer service is top notch (they called to check up on us after we had a new baby and even sent us a gift card after she was born in May) and they definitely set the bar in which other companies should strive to reach.

I rate #5 stars for Matt D, technician.
I recently called Paradigm Plumbing to check on a situation in my condo which may have impacted another unit. Matt D. arrived timely, explained his plans to both the other owner and me, and was courteous throughout. He was thorough while looking for a possible correlation of some leakage. He is highly recommended.
I have used Paradigm Plumbing in the past and have been very satisfied with all their technicians to date.
Marilyn Bragg, condo owner

Steve and Paradigm Plumbing and Heating are always my choice for plumbing and AC! I have had several exceptional experiences with Paradigm and I would highly recommend their services. They are there when they tell you, always professional, and complete the job in a clean, organized manner. If integrity is what you are looking for, Steve is your man!

I have been a customer for the past 2+ years and they are great.
Kudos to Dimitri B. who was very professional and provided great customer service.
He covered everything and then spent the time to go over some preventive measures I needed to be aware of in the future.
Overall another quality service visit from Paradigm giving me peace of mind all at a very affordable price.
Thanks *****

We were In the middle of putting a new floor in and we ran into a problem with our toilet ! We needed a new one fast and Steve reached out to me after I submitted a request online for professional plumbers In my area. We had a new toilet in our home that day!! I was so relieved no pun intended haha he is a great guy and was awesome throughout the whole process of helping me find the right toilet and he picked it up and came right over. VERY professional and also very personable over the phone as he was in person. I couldn't be more pleased and highly recommend him to anyone for any plumbing heating and cooling needs.

A professionally competent and responsive group for plumbing, boiler repair and service, and HVAC Minisplit installations and Preventive maintenance. I strongly endorse the Paradigm team.