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Sun City Heating & Cooling Inc Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Arnold OBrien

I needed to replace a 20 year old system and was recommended by my neighbor to contact Sun Country. The entire process went smoothly. We met with Mike, and he gave us several options to choose from with no hard sell. He explained the process of what they would do and answered all of our questions. After we chose our unit, Brian and the rest of the team came on time. They were very professional and cleaned up everything.

Sun Country will also send you a text of a picture on who is coming.

I have no regrets and only praise for how Sun Country runs their business.

Layla nanana

Cameron is absolutely the best! This company is professional on time and will send you updates by text when your technician is on his way along with a picture. I was scammed by another company Sun City corrected everything documented and explained all that was going on. Two weeks later Cameron called to check how everything was going. I now have this company handle all of my maintenance summer/winter.

hugh morrison

I don’t usually review my experiences with contractors, but the exceptional service I received from Ray and his sun city heating and cooling business deserves documenting. The initial visit from Ray was friendly, straight forward, and covered all the bases. I needed two complete systems using the new 410r r22 Freon replacement. In about an hour I knew the equipment options available and an exact price for each. It was amazing. I chose the systems I wanted and made the order right at my kitchen table. That might seem a bit rash, but my previous experience talking to my neighbors who had already had the same work done gave me a good idea of the costs. Don’t think I could have made a better deal. Now comes the real cool part of my experience. About a week later his crew pulled up to my house. Talk about an organized crew. Almost without any hesitation they went into action. After some very polite introductions, they went at it. Almost like machines. 61/2 hours later they were starting up the two new systems. Truly amazing. In my years of construction I’ve been a member of and in charges of many crews. I know I can’t remember them all, but I’m hard pressed to remember one that was any better than Rays bunch. To anyone looking to have this type of work done, I highly recommend sun city heating and cooling. Thanks Ray and crew. Hugh morrison

Dick Backus

Employees Brian, Joseph and Isayah were all very knowledgeable and able to communicate issues with me during an all-day complete new A/C and heating system replacement project in my 1600sf home.

Rosanne Griffith

What a great company to do business with. I did not have heat in my house on 1/2/2022. I left a voice mail at 6am. At 7am, Cheryl returned my call. She dispatched service tech Carlos. Carlos arrived at my house around 10am. A new thermostat was installed. I had heat in my house before noon. No charge because of a warranty. Thank you Sun City Heating & Cooling.

AISHA HALL

Brian K. was professional, had top notch customer service skills and gave me the peace of mind that I have finally found a reliable HVAC company to refer to. Reasonable pricing and incredible response time. 10/10 would recommend!

Lindy Noe

Sun City is awesome! Our air conditioning went out last night and we knew we would be miserable this afternoon so I called expecting to get an answering machine this morning at 5:30. To my surprise Ray, the owner of Sun City, answered my call and I agreed to send someone out by 10 AM Sunday morning. To my surprise Ray himself came to service our air conditioning at 8:30. He quickly diagnosed the problem and was able to fix the issue quickly and and cost effectively. He also recommended some easy monthly maintenance to keep our HVAC system at peak performance. Our house was back to being nice and cool before lunchtime. Thank you Ray and Sun City. I encourage everyone two use this local family-based business for all your HVAC needs.

Nicholas Hawkins

I used Sun City for maintenance on my two home air conditioning systems. Their dispatcher was fantastic and they were able to schedule me for the following day and arrived promptly on time. Cameron and Carlos did a great job. They identified a few small repairs and quoted them, but were not a hard sell at all. They were very aware of the current health concerns and did a total “clean call”. I paid a very fair price for maintenance on two systems. I will use Sun City again for any of my HVAC needs and I will be getting a replacement quote for my units soon as well since they are at that age to start to plan for replacement (17 years).

Julie Freed

The lady who answered the phone was SOOO sweet, friendly, and helpful! She was able to get someone out to my house to fix my AC within a couple hours and now it is working perfectly. I will definitely use them in the future!

Dan Sambol

Top notch - from Cheryl at the office that answered our call for service when our unit went out today (first 85+ degree day of the year) to Brian the lead tech that arrived at our house less than an hour after our call. He and his assistant Devon were very pleasant and professional and knew their business. Had our A/C unit up and running in less than 15 minutes. We’re enjoying the cool air already! From phone call to repair was less than an hour! Unbelievable! Very competitive prices with STELLAR service! Thank you, thank you, thank you!!

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