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Simply Air Conditioning Heating & Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
robin blanc

It all started with a postcard in the mail. My a/c wasn't cooling the house, so I called several companies to determine their fees. The companies I contacted charged a service fee that would not be applied to the repair if I had them do it. I went to get my mail and a postcard advertising Simply Air was in there. I immediately called them. You will not find a more qualified staff anywhere else than at Simply Air. Becky answered the phone and said she could get someone to access the problem immediately. This was on Sunday evening! They are open 24/7 and there is no extra charge for weekends. Sean was at my home within the hour. He explained what the problem was. The unit was 20 years old and it was time to install a new one. Sean went over what it would cost and I was approved for credit. He was very patient and showed me the unit I would be getting. On Monday, the very next day, Brayden and Gavin came to install it. They worked conscientiously and did not take any breaks. They made sure that everything was working properly before they left. Both of them were true professionals, highly proficient, and qualified. Some perks came with installing a new unit. Such as a year of free maintenance (including 3 visits) and they will even flush your water heater. If I could give them 100+ stars I definitely would. As far as I am concerned, Simply Air is the only one for me. I highly recommend them. Thanks, Simply Air. Robin

Panch Prasad

Steve came out in less than an hour and went straight to work diagnosing the problem on our AC unit. Unfortunately it was bad news for us but with an ancient AC unit baking in the sun what can you expect. Their prices were better than any other company I’ve worked with. Steve genuinely was concerned with making sure we were comfortable and that we got the best possible deal. I highly recommend this company to anyone looking for quick reliable work. Couldn’t be happier

gabrielle

I cannot say enough wonderful things about the service Simply Air has provided.
Steve and Shawn were on time, courteous, and demonstrated their skills not only in addressing the A/c issues, but in advising me of needed maintenance. Thank you so much

R Lambert

Steve F. & Maritza are fantastic! Shorty after making a phone call to the managing office, Steve called to introduce himself & Simply AC. Steve is so polite and shows genuine concern. The lack of customer service that is so rampant in Las Vegas HAS NOT penetrated this company. Steve is friendly & professional, he took the time to listen to my concerns. After carefully inspecting my HVAC, Steve patiently explained the issues and stated the needed parts were still under warranty. (No price gouging here !!). Before leaving he ordered the needed parts. First thing this morning I received an happy & excited call from Maritza, informing me of my options for scheduling an appointment TODAY, the needed parts were already available. 30 minutes before Steve was to return I received a 2nd phone call to let me know he was on his way and Steve showed up right on time. True to his word, the repairs took less than an hour and my AC is running like the fridge I remember. Definitely 5 Star service. So very grateful to Steve & Simply AC for going ABOVE & BEYOND the Las Vegas norm. If you are a home owner looking for great quality, professional friendly service & a company to trust, look no further - Simply AC is Simply the BEST Choice.

Thank you so much Steve, you are greatly appreciated!!!!

Tony Lasorsa

Got a referral from my sister in law, since my previous ac company wasn’t returning my calls.

I called simply AC, and Sean was literally out here within an hour or two. Joelle and the office was really nice and helpful, and help me work out the Lending details since we needed to replace our really old AC.

Eli and Gavin came out the next morning, and quickly replaced our AC unit and thermostat, and now it’s cool in our house again! Awesome company, and I’ll be referring them moving forward.

Ron Green

Best Service Experience I have ever found here in NV over the past 13 years. Starting with the 1st phone call for an appointment that was quick and easy. Only topped by the very best senior Technician I have ever met in my 40 + years of property mgmt.. His name is "Steve Frederick" ... What a gem of a man. Supper experienced and easy to talk too. Both company and Service are far above anything I have experienced in a very long time. Try it out for yourself. I sure you will be "HAPPY"

Brittany kutz

We use Simply for all of our clients in our high end homes. They always send reliable and trustworthy workers to our houses. The owners are amazing! I would highly recommend Simply for all of your needs.

akia williams

Shawn was sensational. I would recommend this company 10x if I could. The communication was amazing, He explained everything he was doing and it only took him about 30min to find the initial issue. Simply Air is not trying to get any money out of you, they are extremely focused solely on the customer satisfaction. Thank you, Shawn and Simply Air. I will be using this company from here on out.

Robert Blackert

Simply Air and Steve, our technician, were great in February with quick response, price and professional service with our new A/C install. Steve diagnosed our 2nd A/C unit today and communication was great regarding our options, risks, financing options and quick scheduling of our chosen service. Thank you to Steve and Simply Air for making a difficult situation much easier. They make it easy to be a repeat customer.

Billie Jo Mason

Everyone from this company has been beyond amazing! From the start of talking to the owner Mike i could tell the service was going to be great. He makes you feel like family! I just want to thank everyone who came to my home and went above and beyond for me. Thanks to both Mikes, Bobby, Marcus and Ryley! You guys are the best.

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