M & K Heating and Cooling Services

M&K service rep Michael Hope was very helpful in diagnosing a problem with my heat pump. He obviously was very knowledgeable and experienced, because he went right to the root of the problem. He was also very high tech savvy in his use of diagnostic tools. After replacing an electrical part on the condenser and recharging the Freon, the unit worked perfectly. Michael was very upfront about my repair and replacement cost options, since my unit is 20 years old. I would highly recommend M&K if Michael is typical of their service reps.

Called M & K in the morning due to having intermittent issues with my furnace, they came out same day and within 10 minutes had determined the problem. Fixed everything up and even took the time to look over the rest of the system to ensure everything was working properly. Found another issue and fixed it and verified that everything was good to go, as well as spent the time to explain the system and answer any questions I had. Definitely recommend M & K!

OMG! Linda, Kurt and Chris.....THANK YOU, THANK YOU, THANK YOU for being so honest, helpful, accommodating, and most of all repairing someone mistakes with our A/C system!!!!!!! 3-yr. old A/C system shouldn’t have have any issue yet.

HIGHLY RECOMMENDED M & K H&C for your A/C issues! They will make every effort to resolve your A/C issues....REALLY!
I’m not pushing service or any sale for M & K at all. Our Neighbors recommended M & K for our subdivision at Carina Pointe. Thank You Mabel & Jesse!

I have used M&K over the last couple years. Each time they have shown up in the time frame promised, fixed the unit right the first time and they charge a fair price. Technicians are able to diagnose the issue and they have had the parts on the truck to complete the repair in one visit. Nice to find an honest service company that you can rely on.

M&K serviced my 30-year-old A/C unit until it could be saved no more, and I entrusted them to install a new unit for me in March. They did the job in one day without complication (a crane was needed since my unit is on the roof of a two-story house), and at a fair price. The servicemen were polite and very knowledgeable, and answered any questions I had. They even installed my new thermostat in a more desirable part of my house at my request. I do not hesitate to recommend them.

M&K came out right away to fix my A/C unit during the summer. I really appreciated the quick response time. They were honest, explained to me what was broken and didn't try to sell me something I didn't need. The technician was able to get the part and fix the unit the same day. I was really impressed with their honesty! Highly recommend them to anyone that want's an honest HVAC company. I referred them to my friend and he liked them as well.

I have a Platinum Maintenance contract with M and K Heating. I have a hydronic Aquatherm system which is not a common system. I had a problem after a new water heater was installed with the heat exchanger in the Aquatherm system. Michael and Orlando quickly identified the problem and were able to completely resolve the issue. Because of the maintenance contract, I was not charged a penny. They are very professional, very knowledgeable. and always wear booties inside the house and face masks. I had personally interviewed six other companies before going with M and K. I recommend M and K based on my personal experience with them. One of the best decisions I made.

This review is a mixture from our tenant & us. I rent an upstairs condo. The air conditioner system wasn't that old but because of the new government regulations, we had to put in a new unit. Kathy & Mike couldn't have been nicer, she had their guys drop off a portable air conditioner until they could get the parts & air conditioner ordered. The text from our tenant Cristina, On instillation yesterday, the guys busted their butts the whole time in this impossible heatwave, 6 guys worked about 12 hours until finished. They had to basically custom build it so it would fit. They cleaned up & vacuumed too! They were all super nice & professional & made sure to double check everything. I would recommend M & K !

From the first person I talked to I was comfortable. Having your AC go out in August in Las Vegas is horrible. Getting the run around from the warranty company as well as the various "technicians" they were sending out all the while melting in your own home is infuriating. I finally took matters into my own hands after our so called warranty company let us down and called. Suzanne was the first person I talked to and she was sympathetic and kind. She offered a FREE second opinion (which surprisingly ended up truly being a FREE second opinion) and they were able to get someone out to me quickly. Dealing with an AC issue in mid summer is never good. I am so pleased that M&K could come to my rescue without feeling like I was making a deal with the devil. I feel they were honest and caring.

Great company. They installed my whole home AC system last month. Fujitsu Airstage with 6 individual room Air handlers. And since they are a Fujitsu Elite dealer we get a 12 year warranty. Gotta love the M & K Heating and Cooling team. I would recommend them to everyone.