BEST Air Conditioning Plumbing Repair

Fernando was professional and got our shower valve replacement done quickly and efficiently. He let us know about the AC duct that would interfere with the job and found an alternative solution which turned out great. I highly recommend him and BEST Plumbing.

Was quoted $1200 for the first of 3 options (it's common practice for salesmen to have options like this instead of being able to just fix the issue). That option later turned into $2400 after adding a fan motor to the estimate - a part that had already been changed recently. When I got the email with the estimates, this option was labeled "bandaid." The tech made sure to tell me multiple times that he could not guarantee that this bandaid would fix the issue I was having. Keep in mind, the unit was working, but the breaker would trip on occasion. The second option was for $8888. The tech labeled this option as "Not recommended" in the email he sent me. So at this point, this tech has recommended 2 different services at 2 vastly different price points, while labeling the more expensive one as not recommended and not guaranteeing a fix at all. Another red flag. Then the tech offered to just replace the system due to freon being so hard to get. That price was $17000. The price of a decent car. So this tech cannot guarantee his work at $2400 or $8888, but he now wants me to pay $17000 for him to install a new AC unit. While the logic was lacking, the red flags were ever-present. The tech made sure to go back up to the unit for a second time to get "better" pictures after already showing me pictures and videos he took of the unit. If I cannot trust you to do the job at $2400 or $8888, there's no way you can get the job done at $17000. Tech was nice enough to tell me that "even if you were my friend, like friend to friend, I couldn't even recommended the $8888 option because I might not fix it." Seems like this tech is a pretty terrible repairman. I ended up paying $180 bucks to get the repair done by someone else. Just needed a new capacitor. You guys are the reason why the industry is looked down upon so much. Salesmen first. Repairmen never.

In June 2020 my AC condenser unit went out and I had trouble getting anyone to come out (quarantine was just letting up around then). Rob came out diagnosed my old unit, sold me the new unit, and was able to schedule the replacement of the whole assembly (furnace, condenser, and pipes) within a couple days.

Fast forward to February 27, 2023. Just getting some annual plumbing maintenance that comes with the COOL Club from Best AC and Mike notices that my water heater is in dire need of replacement and it looks like it was brought from a different house. He set up an appointment to have it replaced the next day and came out afterwards to inspect it himself.

I will always trust Best AC and Plumbing. They always provide great customer service and make sure you understand everything before they leave or sell you anything!

David and Mike came out today for my Cool club hvac and plumbing maintenance and Fernando and Julio installed my water purifier. They were all a pleasure to do business with. I would like to give them all a great review on their service and professional work ethic. I will definitely request them in the future for any additional services.

These guys are professional, quick and fair with pricing. Also they can usually solve an issue very quickly. Zachary Reese is the most impressive plumber I've ever dealt with, he's super cool 😃

The person who helped us was Raven and she was absolutely wonderful and thorough. The service provided was quick, efficient and very reasonably priced. Definitely a life saver since summer is officially here!
I will definitely use this company again, and recommend to others who need air conditioning or plumbing services.

Called BEST because of the reviews and rating. I have a plumbing issue and my home warranty had already had a company come out to diagnose. I wanted a more "reputable" company to bid the work. BEST said they would charge $199.00 to diagnose the job, and apply the $199.00 to the job if I went with them. I let them we already had the diagnosis and wanted a quote from the "Best" plumbing company. They said they don't come out without paying the $199.

Look at their reviews. The majority of them are from users that have only left 1 review, and that review was for BEST. Almost always when this happens, it is from a business buying reviews. I can assure you that they are not buying mine. They also are listed as an "AD" with Google which confirms that they do pay Google to be atop the list of plumbers.
Be careful when choosing a company that charges you $200 to diagnose an issue. A quality contractor does not need to charge clients to earn the job.

I did mention to them that I had all the details of the job and if someone from there wanted to talk about cost of repair to reach out to me. Nobody called back. I also mentioned that in had not issue paying the right price to get the job done correctly. My plumbing job is considered major and I do not want to cut corners getting it fixed.

I reached out to 2 other plumbers that I recieved from larger construction companies. They had bot issue providing a quote and scope of work....and without charging $200 to do so.

Beware**

I called and I believe her name is raven helped me she was very knowledgeable and made the whole process very easy and pain free, everything from the customer service side to the install was amazing, and the response time was the same day! Good job Raven and the whole team!

Best air conditioning plumbing repair was the 1st place that came up when I google'd . My faucet was leaking and within the same day I was able to get it fixed all thanks to Mike S. at best air conditioning plumbing repair. Thank you Mike for providing the best service ever and for including me in the cool club.
Thank you to Fernando and Serenity who came today last minute fixed both of my toilets fixed my leaking water pipe outside and fixed my water heater thank you so much for doing a most excellent job

Fernando and Stone did a great job they were very friendly. They explain to me what they were going to do. I highly recommend.