Hans Heating & Air Conditioning Inc

Jamie great salesperson, Sean and Jeremy great installers... interviewed five different companies local around town, I believe I got the best price and best value from Hans😎

My home has 4 HVAC units (11 years old) with 5 Zones. I scheduled my spring checkup for 1300 6/18. Randy arrived at 1243 to clean, evaluate and service my units. One of the 4 (most used) has a slow gas leak. Randy topped off the supply with 2 lbs ($95) with advice to live with the leak as repairs would likely be more costly than unit replacement. We are pleased with the service and that Randy took the time to answer all our questions. He finished the service call at 1447. The service ($450) was expensive but I have 4 systems. I'll use Hans for my next HVAC Spring Check.

I inquired with 3 of the major Trane dealers here in omaha and Hans was the only dealer that replied. Jamie Fitzgerald I hope the company you work for knows what an asset you are to them. You are very knowledgeable and professional!!! My system is not quite ready for replacement yet, but I can tell you that Hans is the only number I will be calling when the time comes.
Sorry Burton and Fred's you had your chance. At least a phone from them would of been nice.

Had them come after my air conditioner went out. Service tech came and the AC had kicked back in. Said everything look good. Ok fine...

Two days later AC goes out again. I have a service tech come back and they determine the motor is bad. Have them replace the motor for about $400 bucks. Great everythings working again and I'm good to go. (btw my tech was good no complaints there)

Few weeks go by and I receive a bill for $90 from the first service call?! I could understand this IF I didn't have to have them come back because it turned out there was actually something wrong and everything didn't "look good"!

I then called and spoke with someone about my issue with this. She didn't seem to care, even after I told her I was referred by someone to them that even has an ongoing maintenance agreement. Didn't care...

I know I won't work with them again...

!!!!!SCAM!!!!!! SERVICE MANAGER STEVE SHOULD BE FIRED!! TERRIBLE CUSTOMER SERVICE!!!! They charged me $180 to diagnose an issue with my A/C unit, which turned out to be a bad compressor, ok great. Most companies have a service fee but dont charge you for labor untill they figure out the issue. That way you dont have some inexperienced tech lolly gagging around racking up the bill. I was ok with paying the bill that wasn't the issue. Just wanted to know exactly what I was gettig charged for. The service manager (Steve) left me a nasty voicemail demanding money a day later but I hadn't even got an itemized bill yet. I called him and he was completely rude and unprofessional ended up hanging up on me. Called front office again today to ask why I haven't got a bill yet and the receptionist said she emailed it to me. I still dont have it. She repeted the wrong email realized her mistake but still haven't seen a bill?? She was quick to ask to hold my credit card # though. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!

Jamie was very knowledgeable about the equipment. We up graded our furnace, AC. and air filter. The work was done in timely manner, they keep the house clean with their tarps over the carpet and walk ways. The men were very skilled at their work and the job was completed with much satisfaction I would recommend Hans Heating and AC to anyone who is wanting an out standing team to do your heating and cooling service.

Had an emergency situation. Called Hans and they responded immediately and installed a new AC. All personnel involved were professional, courteous and knowledgeable. Would recommend them to anyone needing their services.

Amazing service! Went above and beyond to give us everything we needed and all at a very affordable price compared to many other quotes! Very honest, hardworking, respectful and skilled crew! Will be using them from here on out!

The bid blew my mind. Twice as high as the next closest bid. I had to ask twice if the bid was correct since I had no idea how two t-stats and zone controller could cost $2500 to replace. Ended up buying the equipment myself and paying $400 for the install and $600 for equipment. The gouging that goes on in the HVAC business makes healthcare blush.

On time, very pleasant. Professional!