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Amenities

  • Wheelchair accessible parking lot

Hans Heating & Air Conditioning Inc Reviews - 86

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Hank Panky

Very professional in all aspects of their service. Installed overdue new furnace and AC for a reasonable price, and corrected the return duct size. I started seeing decent savings on my electric bill right away.

Lori Hook

We recently purchased a new heating and air system from Hans. We are so glad we chose them. After obtaining estimates from 6 reputable companies, Hans was the most knowledgable. They weren't the lowest or the highest bid. Quality was more important to us than going with the lowest price and cheapest equipment. The new Trane system is beyond our expectations. Both the furnace and ac are so quiet compared to our old ones. The ac does a great job of keeping humidity levels down in the summer. We just started using the heat with the humidifier option and it is working to keep the static electricity down. If anyone in your house has allergies or sinus issues we recommend going with the Air Scrubber Plus option. Since having it installed, my chronic cough and phlegm issues are gone! It also cuts out dog odors and helps bad cooking odors dissipate more quickly. It was totally worth the price for the add-on. Jamie was great to work with and gave us many options in different price ranges, explaining the pros and cons of each. The installers were very professional and Jamie was patient about explaining how we should operate the new system for maximum comfort and efficiency.

Wade Schramm

These guys will do a great job without pressing you into spending more than you need to. I have always found them to be transparent and able, regardless who shows up to do the job.

Jann Ackles

we had a very positive experience with Jamie and the installers. they are very professional. We feel like we could call at any time if we had an issue. so glad we have this done. We have already recommended then to others in our condo area.

K Watts

I've been using Hans for almost 11 years now. We like to stay on a service plan for regular check ups. They show up on time and are always courteous. Reliability is important and I've had no reason to ever go looking anywhere else.

Andrea Powers

Outstanding customer service. I called in the afternoon for an appointment and they had someone out the next day. The tech was knowledgeable and respectful. Will be calling each year for routine maintenance to keep things running smoothly. True service with integrity.

Doug Van Dyke

Fast, reasonably priced to fix my broken AC.

Brandy McDonnell

Our A/C unit went out today and Brad cane to our house within a half an hour. He found the problem and fixed it quick. He gave us tips on keeping our unit running well too! He was so nice and friendly on the hottest day of the year. Thanks Brad!

Robert Harrison

We had Hans install a furnace and heat pump system going on a year ago. The service was fantastic. The workmanship was excellent. The product works very well and everything has been as promised. KUDOS Hans!!!!!

Leah Jorgensen

Normally, we have received great, and reasonable service from Hans. However, one of their field Supervisors, Steve is as unprofessional and rude as anyone I have ever spoken with in a customer service capacity. I am tempted to not work with them again. Our AC has been out twice this week and the tech on Friday afternoon failed to leave a voicemail when the call didn't come through to me at work. Steve finally called back after I reached the after hours service to find out what the status was on our service call and he yelled at me on the phone saying they had tried several times to reach me. I tried to tell him that I received NO voicemail from them to indicate that they tried to even call. He said "It's YOUR fault and we're booked!" and that now I will have to wait till monday or call someone else! Pretty disappointed based on our past experiences. I wouldn't leave this kind of review after a one-off, but technicians haven't taken the time to make sure everything is right before leaving our house.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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