Apex Services

The installers were very professional and clean the work was done in a very timely and efficient manner and I'm very happy with the services I received from this company

Got here fast, went the extra mile to find the best price solution and the repair person (Cesar) was outstanding!

Apex staff were professional and responsive. They identified our issue and were able to fix it quickly. We would definitely recommend them!

Colton did a great job. Explained everything he was doing. He's a good man.

They have taken care of air conditioning needs at two houses now. Professional, timely, thorough, friendly and fair prices. A business you must call for your HVAC needs

Apex has best in class customer service! I cannot promote them enough. Outside of their expertise and servicing our furnace and ac unit they have also provided us with knowledge on how to better care for our home with them.

Apex came as a recommendation from my realtor. Some HVAC related issues came up in an inspection for a home I was selling, so Apex came out and did an inspection. Claimed I had cracked heat exchanger along with a number of other issues. My system wasn't that old, so I was a bit suspicious and called another company for a second opinion. Second company gave the entire system a green light. So back to Apex. Matt offered to meet me at the house and walk through every result with me watching. Including the test they use to find cracks in heat exchangers. I'd attempted to educate myself as much as possible before this meeting, and what Matt showed me in relation to the crack was spot on with the research I had done. He told me it benefits them in no way to falsely claim these out when they are under warranty. If manufacturer gets the exchanger back and finds no damage, they bill Apex the full amount.
There was only one thing on the initial inspection list that Matt said wasn't actually an issue, that was in regard to some blower motor bearings, and thats the only reason for the 4 star review.
That said, company B's technician said heat exchanger scams are a thing, do your homework and at least educate yourself enough to ask to be shown the issue.

This was probably one of the best services I’ve ever heard. I will definitely hire them again in the future 100%. Don’t look anywhere else!

These guys are awesome. Matt S. came over Friday night and stayed until 0030 Saturday. He went and got my part in the morning to repair my air conditioner. I have had Apex (Pinnacle) service my air conditioner and furnace for damn near 20 years. Always satisfied. Join the air conditioner and furnace club, it always pays for itself if you breakdown at some point. 5 star service all the way.

First off let me disclose, I am a cheapskate. With that being said, I still think it's a scam to charge $300 for a part that costs less than 10% of that. Additionally, emergency service calls should be charged for evening and weekend appts, not for a regular business hour appt unless temps are extreme. 82 degrees is not an extreme temp and doesn't warrant additional service call fees. From there, the service call just went downhill. Overcharged for a part that still didn't fix the issue. I questioned this while the tech was present, my instincts were dead on and I should have just paid him to leave and called another service. The only reason I didn't is because I'd had good service from this company in the past and a $26 credit, so I went ahead with the work and now I'm sitting here $274 down and most likely going to call another company to come and fix the real problem and pay more money. FYI start assists only cost on avg $30 and from what I've seen they are pretty easy to replace. He was there for about 45 minutes. With parts and service, that would mean his charge per service hour (considering a 100% part markup to be generous) would be $320/hr. What HVAC company charges $320/hr for service and/or marks up parts cost that much? Sorry Apex, you lost a customer today.