ACT Heating & Cooling Inc.

Act heating and cooling was such an amazing company to work with. Drew was so helpful and kind with the elderly couple we had him work with. The way he showed not only care for getting their heat back on but the extra mile he went for them shows not only the outstanding character of the company but Drew himself. We can’t thank Act Heating and Cooling enough for their help and the compassion they and drew showed towards a couple in need. Will defiantly be using and recommending this company to all people in Billings.

ACT Heating and Cooling is one of those companies that you can call up with an issue and you know they will come out and accurately diagnose the problem and not try to up sell you unnecessary repairs. They are a family run company that provides an honest service and stands behind their work.

I woke up at 330am to my house at a temperature of 75 degrees. All I know is my air conditioner was not working. I literally called ACT Cooling and Heating at 330am to leave a message for them to call me when they were in the office, AND THEY FRIGGIN ANSWERED. They answered the phone at 330am and they had someone at my house before 9am! Unbelievable! I can’t believe they answered and were there for their customers. They are fantastic! So professional and arrived when they said they would. I would absolutely use them again!!!! They fixed my unit and didn’t charge an arm and a leg! Use ACT cooling and heating!

Absolutely wicked awesome!!!!

The whole crew was amazing!
Very friendly, courteous, knowledgeable, and professional!!!

Everything, from the free estimate to the bill at the end of the install, was a pleasure! The crew wore booties when they weren't walking on the floor coverings that they put down. The install is very clean!

We are extremely pleased with ACT Heating & Cooling!! Would recommend them in a heartbeat to anyone needing heating or A/C work!!

Our furnace gave out Friday night in early January. We were able to get someone the next day though we had to pay an additional $200 for an after hours fee. The total bill was almost $600. The service man was very friendly and professional. He had our heat back on in less than 30 minutes after he returned with the part. Afterwards, we requested if we could pay half at the time and the other half Wednesday when I got paid, due to just having our fridge start leaking which resulted in water damage, just two days prior. ACT agreed and said it wasn't an issue. They ended up charging the full amount anyway which resulted in my account getting overdrawn. Service was great, signed payment arrangement totally disregarded. I would still use them again, however.

*UPDATE: ACT got back in touch with me after seeing my review. They went out of their way to make things right and explained how the error occurred. They also assured me that they had made changes to prevent the issue from happening again to anybody else. ACT clearly cares about their customers and I fully believe they deserve this 5/5.

Pat at ACT was amazing to work with... he went through all our options, gave us different scenarios and prices. The service guys were kind, courteous, and fast! They went through everything they installed, answered all our questions, and cleaned up like they were never there.
I will recommend everyone I know to us ACT Heating & Cooling and will be calling them again next time I need something! Five+++ stars!!!

VERY great service! I have a newborn at home still working on his temperature control and my AC went out. I gave them a call and they rushed over and made it run like new again. I am a returning customer and will continue to come to ACT with all my needs. Excellent work everytime!

I have used Act Heating for many years. This morning Trever came to my home and what a pleasant and very professional man. I have ALWAYS had good service from them. Would highly recommend this company.

Great crew! Have been with them for a long long time! I recommend!!

We've been using ACT for many years and have always received quality service. We will continue to use them for our heating and cooling needs