Joe's Heating And Air Conditioning

Booked on a Wednesday morning, paid for the premium home service and they didn't show up for the appointment window. Called to see if they were coming and they changed it to Thursday. They didn't show up Thursday, so called to see and they changed it to Friday morning. They didn't show up Friday and said no availability until the next week. They never called on any of the 3 days to say they wouldn't be making it. Wasted my money and I was left scrambling trying to find a different company to come out on a Friday afternoon.

These guys were great. I was very impressed with how neat and polite they were. It was a very rainy morning, and they still kept everything clean on their way in and out. They went beyond to explain everything to me and answer all of my questions. We will be using them from now on.