Averill Heating & Air Conditioning

I absolutely cannot say enough positive comments about my experience with Averill Heating and Air Conditioning. My 23 year old AC went out in the dog days of summer and I decided it was time to update to a new system. Mark Averill came out and gave me a very competitive quote and never once tried to upsell me on anything. It took me a couple weeks to get multiple bids and in the process I decided on some changes to the system as well. Averill came back 2 additional times during the process to make sure I was getting what I needed. They want want it to be right.

Not only that, once I decided to go with Averill, Mark had Jack Farley come by and get my old system working until the new one arrived. Wow! Two days before the install Mike called to make confirm the final configuration. On install day, Mike and the whole team did a fantastic job. They were polite, communicative and their work is first class. You cannot go wrong with Averill!

Averill Heating and Cooling has been my go to place for maintaining and learning about my heating and cooling systems for many years. I have had two complete systems replaced by them in two different homes with very different circumstances. Multiple options were offered as to what was best for my circumstances but also considering my preferences. It is so easy to schedule a convenient appointment, service people arrive on time, and the service people are knowledgeable and friendly. They want you to understand what is going on so you are satisfied and comfortable!

Called them on a very hot day because our AC units weren’t cooling adequately. We were told that they would try to get to our house as soon as they could. To our pleasant surprise they arrived just several hours later! Jack and Shannon quickly diagnosed our problems and repaired what they could repair immediately...and their charge was very reasonable. We also knew (and they agreed) that our outside AC compressors were very old and needed replacing soon. So we scheduled someone to come out this week to give us an estimate on replacing and further repairing our problems. Because of their quick and excellent service we plan to continue to work with them to purchase new AC units in the near future.
Great, efficient, and friendly service...thanks a lot!

I've used Averill for three complete system replacements in three separate houses and have been pleased with them all. Working with Mark to scope all three projects was a breeze. He explains things in English, and goes into to detail for any recommended modifications. He even took to the time to personally call me post installation to ensure that I had submitted a rebate application so that I didn't miss the cut off date to do so. Installers Mike, Brandon, Chris , and Shannon were nothing but professional and at the project completion, the work areas were clean. Short of the new system, I couldn't tell they were there.

Top notch systems and service from a company that I would use again and recommend to others.

My family and I have been using Averill Heating and Air Conditioning for all of our HVAC needs for three residences for over a decade. And, we love them! Professional, prompt, courteous and reliable service. What's not to love about that! We have also grown very fond of Jack Farley as our technician of choice. He has become like family to us. Always has a smile, well-mannered, excellent customer service and does exceptional work.

Great experience start to finish. Scott helped me determine which type of system made the most sense for our home. Thought of a solution to a quirky feature of our home that no other companies offered. Day of install the team was prompt, polite, and thorough. Mike, Brandon and Chris did a wonderful job. They worked efficiently, made sure I understood how everything worked, and cleaned up. Highly recommend!

Had an issue with my AC. Called Mark and he sent a tech right over within a half hour. Long story short, an all new HVAC system was needed. We had been band-aiding our system for a few years, it was time.
The tech was able to get the AC working until the new system was installed. He also said that if it broke down in the meantime they would send someone over to fix it for free!

Day of the install, 4 techs showed up promptly and got to work immediately. They covered their shoes, laid down drop cloths, and were very polite. They had their work cut out for them. They pulled all the permits, moved the AC to the side of the house, ran all the electrical, plumbing, gas line, drain lines.

They filled out all the rebate forms and submitted them. And the price cannot be beat. I spoke with some heating and cooling companies candidly and everyone said that Mark Averill's company is a good company, and he is good people. Respected by peers, and I can obviously see why. Top notch. Good work guys!

I am on a service contract with Averill and couldn't be happier. I have used them exclusively for the past 15 years. Jack Farley from Averill visited me last week and did my fall preventive maintenance. He was extremely friendly and very professional. He was at my house for quite some time and to make sure everything was fine. I highly recommend Averill.

The men that showed up to install our new HVAC system were outstanding. They were on time, polite and explained everything. The unit is wonderful. I highly recommend Averill Heating and Cooling to everyone!!! Thanks to our installers Brandon, Mike, Chris and Shannon for a job well done and to Mark Averill for handling everything so well.

We were referred to Averill by a longtime friend and neighbor, who gave them high praise. Their excellent service and professionalism was far greater than any other heating and a/c company we have dealt with in the last 25 years. Jason did a spectacular job getting our ac up and running.