Ideal Temp Heating & Cooling

When our heater started going out, I had 4 companies come to my house for bids. Three of them were the larger companies advertised on TV, and Ideal Temp was recommended by Angie's List. When Matt came, he was very thorough in going over what his company would offer. He took almost an hour to sit down and discuss options. Matt offers "apples to apples" with other company's bids, and he is true to his word. His customer service has been exemplary, and he is quick to respond to questions or concerns. I know there are larger companies out there, but Matt's prices were more competitive compared to their "standard pricing", and he gets to know you personally. Matt was more than willing to go the extra mile and treat us as a friend, not just another customer. I would highly recommend giving this company an opportunity to bid a job for you if looking for a replacement. Hands down, best decision we made in going with Ideal Temp Heating and Cooling.

My furnace went out this weekend and I had called a few other companies, who were either "several days out" or wanted to charge $300+ to come out. I called Ideal Temp and the woman that answered the phone (Her name was Carlota I think) was very nice, and she told me they would send a technician out within the hour. Caleb was the technician and he was very helpful. He was able to diagnose the issue and get our heat working in less than an hour. I highly recommend this company. This was the first good experience ive ever had with a home service company.

I appreciate the personal touch and willingness to trouble shoot over the phone to help solve a problem before having to pay a service fee! They are always quick to respond and extremely helpful to solve any problem in a quick, timely manner.

Having problems with our furnace, we contacted Ideal Temp Heating & Cooling and they responded quickly and professionally. After looking at our options we decided to replace our furnace and air conditioner. They were very quick to replace everything and did a wonderful job. Time will tell how things work out but for now I am very satisfied with the work that was done.

Matt and his team are so amazing! Matt was so patient and went above and beyond getting me exactly what I needed. His team arrived promptly, were very professional, and courteous. I am more then satisfied with my products and services provided!!! Best customer service I have ever received from start to finish!!! Thank You Ideal Temp Heating and Cooling!!!

Taylor was very thorough in explaining the issues with my system. If I was financially prepared, I would definitely use this company to replace my entire HVAC system simply because of the level of excellence in customer service displayed by Taylor today. He was on time, professional, and thorough.

Business owner made the initial appointment, but called at the last minute and sent estimates without ever seeing the house. Asked me to send him pictures. However, the weather was pretty bad that day, so I didn't object. Their prices were good. The installers were friendly and professional. However, I had a contract to have a Bryant A/C unit installed, and didn't notice until they were almost complete that they had installed a Payne unit instead. I was told the Bryant was out of stock from the distributor and he actually paid MORE for the Payne unit. They swore that the two were identical other than the name plate. I agreed to allow them to complete the install because the temps were climbing that week and I didn't want to go without A/C longer. Unfortunately these issues made the overall experience using Ideal Temp less than ideal.

I highly recommend Ideal Temp! Excellent and fast service, professionalism, work done extremely well and quickly. They took the time to explain everything in detail and answer any questions. They replaced our furnace, air conditioner and water heater in less than one day, on the day after we hired them, and the situation they walked into wasn’t pretty! Couldn’t ask for a better company to work with!

The service tech Caleb was on time, very friendly, and courteous. He had on a face mask and put covers over his boots so as to not track in dirt.
He explained everything he was doing and looking for. He told me some things to look for in the future. And he got my AC unit running as well as he could. (It’s an older unit that probably will need to be replaced soon) But he gave it a longer life.
I would recommend Ideal Temp. They fit me into their schedule during a busy, hot time and we’re here two days after I contacted them.

We are very pleased with the new hvac system we had installed this past spring. Everything works great! The process was explained to us in detail and the timeline they gave us was spot on. They were very thorough and careful with both the removal of the old system and installation of the new one. We consider them trustworthy and wouldn't hesitate to hire them again. Their recent check up of the system (routine 2x yearly) was just as complete as the original installation.