Integrated Facility Services, Inc.

Had my AC quit on me. Mark came out to take a look at it and quickly determined what the issue was. The part we needed was not in stock (just my luck). Bilal from the office was in contact with me several times during the day to schedule the installation for when the product arrived. I expressed my urgency and within a few minutes Mark called me back and provided an alternate solution that would get me back up and running without having to wait the several days I was going to have to. Today Jeremy came out and put the parts in. He was VERY friendly and knowledgeable, did what he needed to and had us up and running. I would definitely use IFS again! Thanks to Mark, Bilal and Jeremy for all your help! You guys are great!

Did not have the best experience with this company. They didn't even call before they just showed up like they said they would and the technician didnt even wear a mask. They charge a lot just for the labor, well over a hundred dollars an hour. We were charged four times what the part cost to replace just for the labor. And then when we were sent the bill they didn't say hey, thanks for your business, they practically threatened us that if we didn't pay they would put a mechanics lien on the property, whatever that means. Very bizarre and not great experience. Will not be using them again.

We needed a new coil for A/C. Bilal was our first contact, prompt, considerate, and eager to help and to coordinate and install a new thermostat. He followed up as promised. Don did an expert installation--very neat and professional. It was a pleasure, and we have high confidence that the job is well-done.

I have been using them for years and had them come out to do a service check on my AC system and a month later the run cap that was completely rusted through failed on a 96 degree day. Now maybe it metered out fine but then the after hours service that came out to fix it also found the drain hose completely clogged and the filter shoved in and bent so badly it was not doing anything. I will not be using them anymore.

IFS has been a pleasure to work with. They are responsive and show care when working in our building. We have been a customer for many years and will continue to utilize their services.

I have been doing business with Air Masters for over a year. The amount of pride they take in the work they do is nothing sort of amazing, and it shows on every job they work on. I look forward to continuing my relationship with them for a long time.

Received a competitive water heater quote and the installation team was very professional.

great bunch of guys...Don Lammert and Russ Fee the installers...answered all of my crazy questions and did a great job on a very cold day...and Bilal Aziz in sales...made the process very easy and understandable in getting a new Carrier furnace and a/c is not normally an easy process...he filed the various rebate paper work so I could get the proper rebates from Spire and Ameren...once again made the process very easy...would gladly deal with all again...but hope not to soon...thanks bw

We had an emergency due to our two year old flushing toys down our toilet. These guys quickly saved the day. Thanks!

We use them for all of our plumbing needs and highly recommend them. Fast and friendly service!