Service was good except for cleaning out outside unit. Your people last year did a lot better than this guy did. Just rinsed off outside of unit, nothing inside. Floor and fan are still dirty.
Today we replaced a 14 year old water heater also installed by Rudroff! Love the Trane HVAC we bought in 2007 ! We are in their comfort club and save !
Similar to other reviewers, I find the price gouging that this business takes part in to be opportunistic and greedy. Robert arrived promptly and diagnosed the lack of cooling in our A/C unit to be a broken capacitor used to operate the condenser and outside radiator motor. It was exactly $256 to replace the capacitor on top of the $90 diagnosis. Unless the capacitor is made of gold, it is a $60 part. I was forced to pay this ridiculous sum because it's common practice to gouge in this industry and couldn't live in a 98 degree house. When I tried to question Robert about the repair, he got defense and acted insulted that I would raise any concern. Bad customer service for getting an effing tin can filled with foil for $350.
The sales and install team were timely, knowledgeable and very thorough in installing the new system It made it easy to see that we made the right choice when choosing a company to purchase a new system.
I really appreciate the customer service given by Jerry, Bill and Ashley! They got me on the schedule quickly, to help solve the problem. Very thorough company run by some really fantastic people!
Howard Miller
Service was good except for cleaning out outside unit. Your people last year did a lot better than this guy did. Just rinsed off outside of unit, nothing inside. Floor and fan are still dirty.
Steve Carr
Today we replaced a 14 year old water heater also installed by Rudroff! Love the Trane HVAC we bought in 2007 ! We are in their comfort club and save !
Jesse Menter
Similar to other reviewers, I find the price gouging that this business takes part in to be opportunistic and greedy. Robert arrived promptly and diagnosed the lack of cooling in our A/C unit to be a broken capacitor used to operate the condenser and outside radiator motor. It was exactly $256 to replace the capacitor on top of the $90 diagnosis. Unless the capacitor is made of gold, it is a $60 part. I was forced to pay this ridiculous sum because it's common practice to gouge in this industry and couldn't live in a 98 degree house. When I tried to question Robert about the repair, he got defense and acted insulted that I would raise any concern. Bad customer service for getting an effing tin can filled with foil for $350.
Jerry Elarton
Bill is very thorough and he always does a great job! The Comfort Plus program includes a system checkout every spring and fall and I recommend it.
jerry hall
i have now two members that always welcome on a service call )(brad and jerry )
both real efficient and real nice people. thanks.
jfh
Sylvia Mosberger
Bret is really nice and knows what he is doing. Glad he came and did the rpair.
Mark Budnik
The sales and install team were timely, knowledgeable and very thorough in installing the new system It made it easy to see that we made the right choice when choosing a company to purchase a new system.
Jay Mooney
Highly recommend. Our svc tech was Jerry H. Super nice guy who got our a/c straightened out. Will use Rudroff in the future.
John Woods
Garrett was on time, friendly and efficient. Checked everything out and assured me that everything was working well. Thank you
Amanda Burks
I really appreciate the customer service given by Jerry, Bill and Ashley! They got me on the schedule quickly, to help solve the problem. Very thorough company run by some really fantastic people!