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Mark's Heating & Cooling Reviews - 25

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mario Brontoli

Retrofit a new HVAC system for my upper half story. Mark gave me the right price and his crew gave me even better quality. Treated my house like their own and kept me up to speed on progress throughout.

Nathan Riley

Best HVAC service we have ever had!!!

Mark with Mark's heating & cooling came to service our older AC unit for the central air just a few hours after I called him as it was 84 degrees in the house and the AC unit was running non stop 24/7.

After Mark cleaned out the AC unit and charged the system with coolant the house started cooling down. Even after he serviced the AC unit the house never got above 76 degrees in the house on the hottest days leading up to our replacement as we knew we needed to replace the original 25 yr. AC unit & furnace as they were showing signs of failure. He was so quick to reviving life back into the old AC unit I was amazed.

We felt comfortable with the service Mark provided and made our decision to have Mark's heating & cooling install our new entire HVAC system. The Mark's heating & cooling team was able to come out 5 days after servicing our old system to install the new AC unit, furnace, new copper condenser line, A coil, humidifier, and thermostat in the same day. We went from a 3.5 ton (AFUE 80%) furnace to a 4 ton (AFUE 96%) which made all the difference in the world as we have a big home with alot of vents and they barley whispered air with the 25yr. 3.5 ton old unit and now that air comes out great with the new 4 ton furnace. We also upgraded from a 25yr. 3 ton (10 SEER) AC unit out side to a new 4 ton (15 SEER) AC unit and our air is twice as cold as it was with the 3 ton old unit. We also added a humidifier to the furnace for the winter time. We are excited to see the energy savings from the new bigger, more powerful, more efficient HVAC system hardware, we went with HEIL.

We are ecstatic about the way the installation went perfect without a hitch. Mark's heating & cooling really knows what their doing whether its a normal service call (which we experienced a few hours after our first call) or a entirely new HVAC installation (which we experienced 5 days later). Can't wait to show off our new units to friends and family and enjoy the amazing climate & humidity control, no more 84 degrees in the summer or super dry lip chapping air in the winter here lol.

There is a financing program that Mark's heating & cooling uses through "FTL" a loan company that we got approved for and Mark made everything so easy getting us the electronic loan docs quickly that we signed from home over our mobile phone within minutes. Most importantly we have an affordable payment that we're happy with, it was super user friendly and convenient for sure. Mark made sure to take care of filling out the Evergy & Spire rebates and send them in as we will be getting back some money for upgrading to more efficient HVAC units from Evergy & Spire.

Mark's heating & cooling will be the only HVAC company that serves our HVAC services & needs and we feel comfortable and happily recommend them for any new HVAC installation or service.

KUDOS TO THE MARK'S HEATING & COOLING CREW!!!

Shanna Willhite

I called as a brand new customer and had someone here w/in an hour 1/2. Had our heat up and running fast and even installed the thermostat that I had bought. Did not try and sell us something we didn't need. Very honest and all around great company.

Jessica Shaw

Mark's customer service is excellent he is friendly and honest. I would give him 10 stars if they were available.

Anna Jackson

We just purchased a home, due to the lack of cooperation with our home warranty co. We used Mark as he has serviced the AC prior. He was friendly, diagnosed the issue before the service call and had us taken care of in a timely manner, even due to the short notice! Would recommend him to anyone!

Mark Jenkins

First week of Summer, Hottest day of the year, AC quits blowing cold air. Many other service providers booked for days and weeks. Mark managed to fit me in the same day. Fast, Affordable, Flexible and Knowledgeable.

Austin Hall

Mark was wonderful. Very helpful, also answers all my questions and taught me some things. Glad to help someone local and someone who you can trust! Thanks again!

Brien Pippen

I can tell you that Mark is the best HVAC tech in the entire KC metro area. If you are looking for an honest and dependable service company... Mark's is the only company to call. I have used him for many years and his work is always spot on the money. He knows exactly what he is doing and is always very fair. Don't waste your time calling around.

Randys Trusted Cleaning LLC

Mark is the man. After a lot quotes from others in the city Mark had the best price and did an amazing Job. He and his help installed a new Furnace for my house and im definitely recommending him to everyone. Keep up the good work Mark. - Randy Jones

Missy Linaweaver

My furnace unit failed and Mark came, evaluated and had it replaced in 24 hours. Great service, very professional and very reasonable.

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