Mitch Wright Plumbing, Heating, & Air

Repiped whole house after Southaven put in new meters and I got a couple of $400 plus water bills. Extremely helpful to help find financing for such a major repair. Would recommend to anyone. Very professional and respectful of your property !!!

I would definitely call on them again. Their plumbing technician was very professional and appeared to care about my problem.
He stayed on the phone with me and explained everything to me with no problem. The next day they fix my issue with no problem and in a timely matter. The dispatch and their secretary was also caring and appeared concern. Thx you Mitch Wright Plumbing!

The response from Mitch Wright Plumbing was immediate!! We had a field tech at our house within an hour of the call. They assessed the problem and professionally presented options for us to choose from for resolution. The next morning we were back in service. I like working with professionals who demonstrate honesty and integrity and quality workmanship. I would recommend Mitch Wright's Plumbing, heating and air to any business or home owner.

Dalton unclogged the sewer pipe. He was very nice and pleasant to have at my house. He did explain what he was doing and showed me what had caused the problem in the pipe. He offered repair options without any pressure and he provided quotes.

First time customer signed up for annual service. Shawn tried his best to find anything that seemed off with heaters recommend a course of action if it got worse. He did not pressure me to make a drastic repair. Due to COVID19 the company asks employees to wear masks or shoe covers if requested, he wore a mask, he didn't complain, he did his job and even showed concern about uneven heating in the home offering suggestions. I'm reserving the fifth star for the end of the annual service. But Shawn was a 5 star employee.

In October 2021, our heating system malfunctioned and would not maintain a lit pilot. After having another large well known Memphis HVAC company "repair" the heater, it once again stopped working in January. The original company returned and informed us that a leak in the roof was causing the pilot to shut off. Knowing that that just did not seem reasonable I wanted a second opinion, so I placed a service call to Mitch Wright. Their HVAC tech came out, fixed the issue for less than $300, and the heater has been perfect since.

After the winter storm in Feb 2021, we had a broken pipe under the home. After consulting a different pluming company, I was informed that the repair could not be made until structural damage under the home has first repaired. Once again, I called Mitch Wright for a second opinion. They had the job completed quickly and water back on. And the repair was completed on a Saturday.

Lesson learned, call Mitch Wright first for plumbing or HVAC repairs. Also, they have some of the friendliest repair techs I have ever dealt with, which is priceless.

Always prompt, always courteous. If something needs to be done, there are always multiple options. It seems some have had issue with certain techs or services- I think that will happen with any company. I've never had issue with anyone who has done work, and Mitch Wright is the company that installed our new furnaces and Ac units. WAY better than the builder models that were installed. The few times we've had any issue we've called and gotten a service time- even in the summer at 7pm because they didn't want a family of 7 (plus 2 dogs) to be in a house with no AC in 100 degree heat. You don't forget service like that.

Edit: They’ve also services our new home (as of 2017), and have checked our fireplace as well. They’ve been a great asset to us in maintaining our homes.

I had Dalton come out for a clogged drain in an old house. He was unable to unstop the drain but he pointed me in the right direction as what I needed to do to repair it myself. He even gave me his number and told me if I had questions he would gladly answer them. He even told me what parts I needed to buy to make the repair complete. The reason he was unable to unstop the drain when he came out was the old cast iron pipes had hard blockage inside it which required cutting a hole in the wall behind the bathroom vanity and cutting the section of pipe out and replacing with pvc. The ladies that scheduled made sure that my appointment time was what was necessary to fit my schedule. They also called the day prior to confirm that I still wanted them to come out. Then the day of my appointment they called when the plumber was heading my way. I was pleased with the service I received.

I am extremely pleased with the service I received today. The young man, Chase, was very professional and very polite. He got my drain cleaned out and my sink up and running in a very timely manner. I will definitely recommend Mitch Wright Plumbing to anyone that may need a assistance.

Excellent company! Matt was extremely professional, didn't try to update me to death, and was extremely knowledgeable! Very polite, friendly, and pleasing! I actually spent more than what he recommended, just because I knew I would recoup the cost in energy savings, and he backed me up with the math! Highly recommended!