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    Mitch Wright Plumbing, Heating, & Air Reviews - 100

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Raechel Bateman

    I’d give them 4.5 stars if I could. We’ve lived in our current home for just under 1.5 years, and we recently noticed we had a leak under our kitchen sink. After some inspecting, we found out it was the disposal causing it. So we called the number on the disposal, and the company answered quickly. They were very responsive and communicated amazingly. I’ve worked with some companies who don’t even cancel a service when you call to cancel and others who don’t ever answer their phones. Chase S. was the plumbing specialist who helped us out. He was in and out, fixed our issue 100%, in less than an hour. He was very friendly and knew exactly what he was doing. I trusted his professionalism. The only thing keeping them from a 5-star rating is the fact that they carry their most expensive disposals with them and encourage you to buy them by waiving the $80 diagnostics fee. We were going out of town and couldn’t wait for him to come back with a cheaper disposal so we were kind of forced to go with the more expensive one. But a great company with great service that went above and beyond my expectations!

    Rachael Rushing

    Our AC unit froze over and needed repairs. Several friends and coworkers recommended Mitch Wright, and all of them spoke very highly of the company. We scheduled a visit and Michael came out for an HVAC inspection and repair quote. He was courteous and professional. He gave me several repair options to consider and all the options he provided were SUBSTANTIALLY more affordable than quotes we received from a competing HVAC company. We chose the option that was best for our family and Michael was able to schedule the repair right away. We also signed up for the club membership which is very affordable and gives our family peace of mind knowing we will be cared for all year long. We were extremely pleased with the level of professionalism from Michael and the office staff at Mitch Wright and highly recommended them for any HVAC/Plumbing needs.

    Richard & Leah Williams

    Dakota was the best. I was extremely impressed with his work ethic and his dedication to doing the best work he could do.

    Sara Stephens Loomis

    Dalton with Mitch Wright came out same day, and we were only charged one diagnostic fee even though he looked at four different plumbing issues. He was helpful and knowledgeable and gave honest advice about what we could do ourselves, and what would be best left to the professionals. The work he did on our tub (clearing the drain and replacing a leaking faucet) was quick, high quality, and cost the amount he said it would cost with no surprises. They're not the cheapest plumbers in town, but the pricing is fair and the work is very reliable. I plan to continue to call them for any plumbing needs.

    coy lock

    Michael S.
    Was excellent, timely, through, and explained everything he did and why. I would highly recommend Michael S.

    Vishal Amin

    DO NOT USE THEM !!! We had paid over $13,000 ++ for two new heating and ac systems, we have had problems from day one. Lots of promises but they never deliver. They were great when it came to a quote but down hill after that. We have had heating issues in the peak of winter where the heat would not work and ac issues in the peak of summer. They have come out over 9 times in the last 7 months. Larry the office manager is very rude and could care less about people. He talks down to you and does not try to accommodate any one. He told us we can live with the ac not working and 79 degrees is not bad in the peak of summer. This man should not have contact with customers. They also Installed things wrong multiple times including not having a place for us to replace the ac filter there is no filter housing available and again we were told this would be fixed and has not been. go with any other company !

    Steven Hughes

    Mitch Wright has been very helpful is selling and servicing our Heat and Air needs. We have never had to purchase a system before and they have made it very easy. They follow up regularly with us to make sure all is good! Would highly recommend Mitch Wright to my friends and family.

    Victoria LEAKE Frieson

    A tech from Mitch Wright came to my home last Friday before Independence Day Holiday. He stated I needed a part and it would be at the quickest Tuesday before it came. Tuesday they called and said they could schedule me for that Thursday. I waited around home all day until I called about 3:20. The lady said she said us scheduled but would need to call me back to see exactly what was going on. At this point I’m getting irritated, I’ve been without hot water for 3 weeks and I just knew she was about to make me wait, again. She calls back and says they had been talking to the previous owner of my home and he wasn’t answering. Well I guess I wouldn’t either of I moved out of town. 🤦🏾‍♀️ She then says the earliest she can get me “scheduled” for someone to come take a look would be on Monday. 🙄 I asked what was the name of the part so I could see if I could get it from somewhere else. “I have no idea.” I asked her, so you was going to have someone come without the part?? “ we’ll I don’t guess so.” Long story short, I have to wait the rest of today to Monday for someone to “come back.” If I could do 0 stars I would.

    A Hall

    I called Mitch Wright for a consult on my AC/heat unit. Michael arrived and was very thorough. He took his time and informed me of everything I needed to get my system running correctly. He found a problem that I had already paid another company to come out and check. Because of Michael's trustworthiness, I signed up for their yearly service on the spot. I hope that the 2 times a year that someone comes out to check out my system, Michael is the person that they send.

    Brian Vallandingham

    Dalton visited my home to fix a number of minor plumbing issues. He was very thorough and addressed all my issues that day. He very courteous, helpful and tolerated my numerous questions! By the end of the day, I had a new friend and we shared stories about hunting, fishing and cooking.

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