Mitch Wright Plumbing, Heating, & Air

I live in an older home. Over the past month, my condensate line on my air conditioner became clogged, my kitchen faucet and bathroom faucet went out. Each time I contacted Mitch Wright Plumbing, Heating, & Air. They came the same day of each issue. Both the plumbers and air conditioning technicians were very helpful. They were all professional and kind. They worked fast and did an amazing job to get my house back in order. The pricing was very reasonable! I will definitely use Mitch Wright Plumbing, Heating & Air in the future and I recommend that you do the same.

Called 4 times for them to come to my sons house. They kept telling me they sent the message to the technician who was supposed to call & give an estimate on what time he was coming! Never called! Never showed up! Mitch Wright said only 1 tech working today! 1 tech.. In this heat!! Cancelled appointment with Mitch Wright ( we are even premium customers who pay extra a month !) and called another competitor! Hopefully we'll be cooled off & not DEAD in the next 24 hours!

The good: I was satisfied with the response time to fix our leaking pipes in the ground. Receptionist and service tech were both courteous.
The bad: I already found the leak and had the area dug out before the tech’s arrival. The quoted price seemed very expensive for the amount of work needed. It had to be done so I agreed to it. You would think $900 to replace 2 shark bite fittings would also cover the cost of filling the hole back in but he left the hole open and I filled it in once he left.

We had Jeremy C. come out to our house to service our leaking air conditioner, and he did a great job! He seemed very knowledgeable and experienced with the problem we were facing and proved it by going above and beyond our expectations. We were customers to another plumbing, heating, and air company in Memphis that could not take care of the problem and did not inform us of the real issue which needed to be fix. We then called Mitch Wright, and Jeremy came over and found the problem right away! We were highly impressed, and will continue to use their services for any additional problems in the future!

We dealt with Shannon F. and Wes K. to come and clean 4 room air conditioners. Wes
came when promised and did a good job for a reasonable price. He promised to return
in 2 or 3 weeks to recheck them. He was very nice and helpful. We talked to Shannon when making this appointment. She was very helpful and courteous and made sure our needs were met.

Justin did a great job explaining what was happening with my AC unit. I was also happy about how quickly I got an appointment. Overall great work.

Two plumbing companies were unable to fix our tankless water heater. After being without hot water for 3 days, I called Mitch Wright when a friend recommended them. They got someone right on it and it was fixed within hours. The technician, Chase, was very knowledgeable and knew exactly what to do. The charges were also very reasonable. Thanks MW!

Unfortunately we had an AC unit go out on us; fortunately we had Mitch Wright to call. We looked at other providers, but Ben came out and discussed with us our options to accommodate our house. Michael and Reno showed up, installed the unit, and helped with the new thermostat schedule that best fit our needs. It was a great experience, and the first night with AC in a week was wonderful. Thanks guys.

Mitch Wright Plumbing Heating and Air is an excellent company! Everyone at the company is extremely professional. I have always had good experiences with their Sales Manager, Pierce C. His level of competency and reliability is top of the line!

Call to schedule regular service maintenance and it was scheduled within a few days. The technician was friendly, courteous, and explained everything that he did in details. The company always have recommended services to improve your system, but they’re not pushy salesmen.