AVOID AT ALL COST! Did NOT fix my AC properly, the WORST Customer Service. Left me stranded over the hot weekend with an elderly parent with cardiac illness and long haired pets because they were "too busy" to come back and do the job correctly. The tech was rude, the 2nd tech I only spoke with on the phone was rude and couldn't care less. I'M DONE WITH THIS BUSINESS AND WILL SPREAD THE WORD ABOUT MY NEGATIVE EXPERIENCES WITH THEM. THEY TRULY DO NOT CARE ABOUT THEIR CUSTOMERS OR THE WORK THEY DO.
My air conditioner went out mid-July. It was extremely hot, above 90 degrees. When no other HVAC company could service my air conditioner, Climate Masters came to my rescue. They fixed my problem the day I called and their price was very reasonable. Thank you Climate Masters.
It was an excellent service. They came long before the scheduled time, diagnosed the problem, got parts delivered from their store and repaaired the system. One could not ask for more.
On 12/14/2020, Climate Masters removed my old HVAC and installed a new GOODMAN HVAC system in my home. Their technicians were very professional, courteous, and answered all of my questions and concerns. I highly recommend Climate Masters for all HVAC service, repair, and complete system replacement.
Prompt service, very professional team. Great customer service from scheduling appointment to the technician coming and servicing the AC unit. I was kept informed throughout the entire process. Great company!!
They do not follow the scheduling appointment system at all. I called and scheduled a 2:00 appointment for the technician to come look at my A/C unit. 2:00 came and went so I called them back and they said it would be at least 3:30 before the tech got to me. Not cool at all.
Hali Sappington
Derek was quick and efficient and hopefully got my house cold again! Thank you for such a quick response!
Shannon Jenkins
AVOID AT ALL COST! Did NOT fix my AC properly, the WORST Customer Service. Left me stranded over the hot weekend with an elderly parent with cardiac illness and long haired pets because they were "too busy" to come back and do the job correctly. The tech was rude, the 2nd tech I only spoke with on the phone was rude and couldn't care less. I'M DONE WITH THIS BUSINESS AND WILL SPREAD THE WORD ABOUT MY NEGATIVE EXPERIENCES WITH THEM. THEY TRULY DO NOT CARE ABOUT THEIR CUSTOMERS OR THE WORK THEY DO.
Eric Chancellor
My air conditioner went out mid-July. It was extremely hot, above 90 degrees. When no other HVAC company could service my air conditioner, Climate Masters came to my rescue. They fixed my problem the day I called and their price was very reasonable. Thank you Climate Masters.
Narendra Gupta
It was an excellent service. They came long before the scheduled time, diagnosed the problem, got parts delivered from their store and repaaired the system. One could not ask for more.
Rick Vinson
On 12/14/2020, Climate Masters removed my old HVAC and installed a new GOODMAN HVAC system in my home. Their technicians were very professional, courteous, and answered all of my questions and concerns. I highly recommend Climate Masters for all HVAC service, repair, and complete system replacement.
Ford Mosby
Could not have been more pleased with their service. Tommy was on time and very professional with his service. We will definitely use them again.
Tara Robison
Prompt service, very professional team. Great customer service from scheduling appointment to the technician coming and servicing the AC unit. I was kept informed throughout the entire process. Great company!!
Colby Hester
They do not follow the scheduling appointment system at all. I called and scheduled a 2:00 appointment for the technician to come look at my A/C unit. 2:00 came and went so I called them back and they said it would be at least 3:30 before the tech got to me. Not cool at all.
Matt Johnson
Y'all were great. Thanks for getting me taken care of so fast. I will always use y'all in the future. Great Job!
David Marbury
Excellent work and very professional. Helped with evaluating my HVAC unit and gave suggestions for better airflow in the house. Thank you!