Upchurch Services

Just had my HVAC replaced by Upchurch Services yesterday. Rory Rhoda provided me with a professional and competitive quote. The technicians were here the very next morning to install my new unit. I can’t say enough good things about these young men, Deundre Green and Frank Green. They arrived and immediately went to work. They were professional, knowledgeable, kind and respectful. They completed the job with precision, accuracy and a genuine desire to do their very best. Job well done guys!!!! It was my pleasure to have you in my home. Thank you!!

Beware! I built a house 3 years and my contractor quit so I was left to contract out the rest of my house myself. Assuming upchurch was a good company I let them do my plumbing, hvac and septic system. 1st day moved in toilets backup and flooded my master bathroom and closet. Come to find out the pipe from the house to the septic came unhooked which backed up the lines and caused it to flood. Hvac system never worked correctly come to find out coil was leaking on a 1 yr old system finally got that repaired luckily I saved the warranty text message where the salesman at the time said he would give me 2 yr parts and labor. About 1 1/2 yrs in a stench smell in my bathroom wouldn’t go away called said wax seal wasn’t installed properly but wanted 250 to put a new one on since 1 yr warranty had expired but they were the ones that installed it improperly to begin with. Master wasn’t cooling called them come to find out duct came loose so no air flow to master. Water started leaking through ceiling where drain pipe off ac unit came apart because it wasn’t glued. Now I’m having to replace heating strips and rewire the thermostat because it wasn’t wired correctly. This company is a joke. Please don’t use them just because they are big and been around along time doesn’t mean they do good work. Hopefully I can save stress on someone else.

I don’t have enough good things to say about this company, we have used them more than once and they never disappoint. Mr. Williams has been our tech both times we’ve had calls and he’s always so polite and works quickly. Rory has always been great to work with when it came to price and paying. Today we had our ac unit replaced, our pools hose had a leak and the team that brought the unit taped it up for me, i noticed after they left unfortunately so I didn’t get to thank them. When Mr Williams and his partner got here they were respectful and got the job done and we’re so positive and cheerful despite working late in the day to get it done even with my little one asking them a million questions. We are definitely life time customers!!

Great experience working with Upchurch Services. I called on a Sunday because my AC was not working. I got a call within minutes and was scheduled for repair first thing the following morning. The HVAC specialist, Josh, was right on time and was very professional, polite, and informative. Most importantly, Josh was able to get our unit working quickly and for a fair price. Great local business to work with.

Overall very pleased with the service. From the initial call I received professional and committed service. The Rep Ricky Banks did a great job not only performing his service but explaining why my drains clogged. They are expensive. However, these days who's not?

Upchurch Services sent out technician Joshua, who was prompt and extremely professional and a true craftsman, he called before arrival he took the time to answer my many questions and time to diagnose everything properly using good proper equipment.
Turns out my o'l R22 condenser coil assembly from 1989 had finally broken for the last time and needed replacement,
Rory handled the sales and was very knowledgeable and again answered many questions and quoted me a price that was less expensive than 2 other companies i had talked too.
The condenser installation was performed by two Mexican gentlemen who were also professional and extremely fast.
Joshua finished the installation and performed the inspection. My A/C has never worked this good and currently blows very cold🥶. I will be recommending UpChurch services and probably end up using them again on future projects.
Fantastic service
Professional
Was very fair with both parts and labor prices

Mr. Ricky Banks did an outstanding job. He was professional, on time, and very knowledgeable about my plumbing issue. The customer service he provided was truly outstanding. Hats off to Mr. Banks for doing a great job. I will definitely use this service again.

We used upchurch services through a contractor for our home renovation. They were very inconsistent with sending different technicians to do work. Some were good and some were not very knowledgeable at all. I get that with the current labor shortage, but it was a hassle to have them come back out to fix a problem that they caused and take off work to meet them. Luckily my wife read the instructional manual to correctly install the shower faucet that took them three times to try to fix. My main grievance was that they took $13,000 out of our banking account from a job that was done and paid for 4 months prior. They did this without an invoice or our consent. They eventually credited it back into our account. Seemed very shady. Next time I’ll just get my wife to do the work.

I am very pleased with Ricky's installation of our reverse osmosis water tank. He explained how he was positioning the tank and filters and then was so patient in teaching me how to close 2 valves when I change filters twice yearly. He also told me where to read about my warranties. Thank you, Ricky! I appreciated Josh's home visit last week to examine our installation location and give me a price quote. I received quick scheduling as soon as I approved the work to be done.

I am not even sure where to start. I called & they responded w/service tech within a couple of hours. To say I had a mess (outside leak & still 33 degrees outside) was an understatement. The tech was so courteous & professional. He started right in - knowing he was going to be in a COLD/WET situation. He located the leak - kept me informed - fixed the leak - and I continue to say so courteous...I would give them an A+ and some gold stars. Thank you UpChurch you are my new plumber.