They replaced a ethical vent damper. Tech on site was professional and got the job done and the heater was working. When presented with the invoice it seemed excessive. I placed calls to similar companies and researched on the internet. The part was $172 online and all competitive quotes were less then $300. I was charged $529 for the part and $199 for the service call (which I expected) The invoice was $728. I expect to pay a mark up for services, otherwise it should be a DIY. But I was charged 300% mark up on the part. When I called to inquire, the owner got on the phone and told me his mark up is to pay for his health insurance, his employee pension plans, the warranty, etc. He was unprofessional and handled my call poorly. I would not recommend this company.
Boehm put in a new AC for me and it works well. They were very friendly, came to my home to check out the situation, and provided a fair estimate. Work was completed without a problem and the AC works well. I have not needed any service on the unit, so no comment on post-sales service.
Boehm is a really honest and trustworthy operation. I have used them for large and small replace and repair jobs. They are always willing to talk to me in as much detail as I care for. They stand behind their work.
We've always dealt with Boehm for our heating and air conditioner needs. They just installed a new Daikin heater that's working really nice. I trust these guys.
Their bid for a new AC unit was the lowest of three and their work was very well done. Our only issue was that it was hard to pin them down on when exactly they'd get the work done, though in their defense it was in the middle of the cooling season and I'm sure they were busy!
Our boiler stopped heating our 2nd floor and I noticed water behind it. I called on a weekend, quickly reached a dispatcher, was promtly called back by a technician and within 90 mims that same technician was at our house. He quickly diagnosed the problem and fixed our boiler. Ive saved their number for the future. Efficient, knowledgeable and customer-oriented service.
I don't normally do things like this but as a technician with 10+ years field service experience i feel as though something needs to be said. I went out on a call to a residence for a water leak under a furnace that Boehm heating had been out to a few hours prior to my arrival. The issue/problem they had diagnosed was that the secondary heat exchanger collector box was no good and leaking. They had informed the customer that they could not fix the issue do to them not being Carrier authorized dealer. They left the furnace running and were on their way. Upon my arrival, i noticed the a strong odor and asked if the oven was being ran. When the customer said "No?" i knew there was more going on then he had been lead to believe. I asked the customer to join me upon looking at the furnace, as soon as i seen the sooty water ring around the furnace i knew what the issue was but continued with my diagnosis. I removed the panels only to find the same and it was apparent this issue was nothing new due to the fact it was covered with sooty water had and been rusting out the furnace. I informed the customer that i was going to fire the furnace up and had told him what roll out is, asked him to take a few steps back, the furnace stated and sure enough a huge roll out of flames come at us. For those that dont know roll out is most commonly caused by poor exhausting of the furnace and plugged up heat exchangers. At this point i knew the exchanger was plugged and this comfermed. I started to take readings threw out the house and found CO2 present all over the house. I RED TAGGED the furnace at this point. Xcel had come out while i was there an confirmed that i was 100% correct and RED TAGGED the furnace as well. I am very disappointed that the Boehm technician was just out at this house, not only did he misdiagnose the issue but left the furnace running and put this customers safety in jeopardy. As i was packing up to leave one of the owners of Boehm showed up. I informed him of not only my findings but that Xcel said the same thing, i was supprised that he seemed to just dismiss this issue as it was not a problem. As a technician i find this highly concerning and will make sure to inform as many people as i can about this. It is things and people like this that give us hard working honest HVAC technicians a bad name.
I have called this establishment for several small projects in the past and have not been able to get a commitment. I live in the area and would love to support a local business recommended by others that has performed work on my house previous to me owning it, but I can't keep trying to give them my business. Unless you have a large installation project where the profit margin is high, you shouldn't expect this business to help you.
Kimberly M Rudkin
They replaced a ethical vent damper. Tech on site was professional and got the job done and the heater was working. When presented with the invoice it seemed excessive. I placed calls to similar companies and researched on the internet. The part was $172 online and all competitive quotes were less then $300. I was charged $529 for the part and $199 for the service call (which I expected) The invoice was $728. I expect to pay a mark up for services, otherwise it should be a DIY. But I was charged 300% mark up on the part. When I called to inquire, the owner got on the phone and told me his mark up is to pay for his health insurance, his employee pension plans, the warranty, etc. He was unprofessional and handled my call poorly. I would not recommend this company.
Benjamin Walter
Boehm put in a new AC for me and it works well. They were very friendly, came to my home to check out the situation, and provided a fair estimate. Work was completed without a problem and the AC works well. I have not needed any service on the unit, so no comment on post-sales service.
smann004
Boehm is a really honest and trustworthy operation. I have used them for large and small replace and repair jobs. They are always willing to talk to me in as much detail as I care for. They stand behind their work.
Not A Nomad
We've always dealt with Boehm for our heating and air conditioner needs. They just installed a new Daikin heater that's working really nice. I trust these guys.
Andrew Mathena
We had Boehm install a new boiler & hot water heater. Working with Jeff was a pleasure-- highly recommended.
Martin Moylan
Great service. Reliable, especially when your boiler takes a winter break.
Joe Palmquist
Their bid for a new AC unit was the lowest of three and their work was very well done. Our only issue was that it was hard to pin them down on when exactly they'd get the work done, though in their defense it was in the middle of the cooling season and I'm sure they were busy!
Meg Daniel
Our boiler stopped heating our 2nd floor and I noticed water behind it. I called on a weekend, quickly reached a dispatcher, was promtly called back by a technician and within 90 mims that same technician was at our house. He quickly diagnosed the problem and fixed our boiler. Ive saved their number for the future. Efficient, knowledgeable and customer-oriented service.
1 Krazy Stumne
I don't normally do things like this but as a technician with 10+ years field service experience i feel as though something needs to be said. I went out on a call to a residence for a water leak under a furnace that Boehm heating had been out to a few hours prior to my arrival. The issue/problem they had diagnosed was that the secondary heat exchanger collector box was no good and leaking. They had informed the customer that they could not fix the issue do to them not being Carrier authorized dealer. They left the furnace running and were on their way. Upon my arrival, i noticed the a strong odor and asked if the oven was being ran. When the customer said "No?" i knew there was more going on then he had been lead to believe. I asked the customer to join me upon looking at the furnace, as soon as i seen the sooty water ring around the furnace i knew what the issue was but continued with my diagnosis. I removed the panels only to find the same and it was apparent this issue was nothing new due to the fact it was covered with sooty water had and been rusting out the furnace. I informed the customer that i was going to fire the furnace up and had told him what roll out is, asked him to take a few steps back, the furnace stated and sure enough a huge roll out of flames come at us. For those that dont know roll out is most commonly caused by poor exhausting of the furnace and plugged up heat exchangers. At this point i knew the exchanger was plugged and this comfermed. I started to take readings threw out the house and found CO2 present all over the house. I RED TAGGED the furnace at this point. Xcel had come out while i was there an confirmed that i was 100% correct and RED TAGGED the furnace as well. I am very disappointed that the Boehm technician was just out at this house, not only did he misdiagnose the issue but left the furnace running and put this customers safety in jeopardy. As i was packing up to leave one of the owners of Boehm showed up. I informed him of not only my findings but that Xcel said the same thing, i was supprised that he seemed to just dismiss this issue as it was not a problem. As a technician i find this highly concerning and will make sure to inform as many people as i can about this. It is things and people like this that give us hard working honest HVAC technicians a bad name.
Adam Pope
I have called this establishment for several small projects in the past and have not been able to get a commitment. I live in the area and would love to support a local business recommended by others that has performed work on my house previous to me owning it, but I can't keep trying to give them my business. Unless you have a large installation project where the profit margin is high, you shouldn't expect this business to help you.